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Jennifer Hess
137 Reviews
My name is Jennifer Hess, I’m a Service Advisor here at Germain Honda of Dublin. I’m happy to have joined the Germain team in May of 2015. Prior to working in the automotive industry I supervised over dietary aides and dealt with family members directly. This helped me develop skills that I need to better assist our guest to help provide a quality experience. As long as our guest are happy, I’m happy. Born and raised in Columbus, OH I find that there are many things to do here and places to visit. We are lucky to have the Columbus Zoo not to mention several malls. After graduating from Westerville South HS I graduated from Fortis College. My two-year-old son is my world! My favorite thing is being a mommy! If I am not at work, I'm usually at the nearest park or ice cream spot with my son, Brennan. I love the ocean and warm weather. Making people happy is what I love to do! Putting my customer's needs first is a top priority to me. Come see me! I love meeting new people!
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137 Reviews of Jennifer Hess
July 23, 2020
Great service. Jenn is amazing. Calls with updates. Keeps me in loop with issues before taking care of them. Good people. Like doing business with them. Keeps me in loop with issues before taking care of them. Good people. Like doing business with them. More
by SD
Other Employees Tagged: Derek Barnes
July 21, 2020
Always get such great service at this location. Jenn was very kind and helpful and took the time to explain everything to me! I appreciate the hard work of this dealership. very kind and helpful and took the time to explain everything to me! I appreciate the hard work of this dealership. More
by courtneymarie772
March 03, 2019
Quick, professional and friendly. Jenn is always friendly and professional. I like that she’s honest, quick and treats me like family. It makes me trust her and the company. Jenn is always friendly and professional. I like that she’s honest, quick and treats me like family. It makes me trust her and the company. More
by Anonymous
February 27, 2019
Emmisuon light coming out. Jenn is always very helpful. Solves every problem I had with all the civics I have owned.She gets the job done!.i only deal with jenn Jenn is always very helpful. Solves every problem I had with all the civics I have owned.She gets the job done!.i only deal with jenn More
by Mare
Other Employees Tagged: Todd Shook , Bri Gingrich, Dan Green, Junice Price, Ralph Udonkuku
February 23, 2019
Fast and efficient They got me in without an appointment. They finished quickly so I could get to a birthday party with time to spare. Thanks for great service! They got me in without an appointment. They finished quickly so I could get to a birthday party with time to spare. Thanks for great service! More
by Julsun
Other Employees Tagged: K. Duckwitz
February 21, 2019
Amazing service! Everyone at Honda is always so attentive and helpful! I will not go anywhere else to get service done on my car! And I am happy to recommend this grou Everyone at Honda is always so attentive and helpful! I will not go anywhere else to get service done on my car! And I am happy to recommend this group to my friends and family- sending them 2 new customers just last week. Highly recommend Germain Honda of Dublin! More
by carsonie
Other Employees Tagged: Troy Almanson, Gina Lewis, Eddie Sorrell, Misty White
February 21, 2019
Fantastic service! I had my 2018 civic ‘s oil changed, tire rotation, and checking tire pressures. Everyone was super friendly and I didn’t have to wait very long. Great I had my 2018 civic ‘s oil changed, tire rotation, and checking tire pressures. Everyone was super friendly and I didn’t have to wait very long. Great service! More
by RachelJordan
February 02, 2019
Professional and accommodating Servicing was accommodating with schedule and expeditious in turnaround. Jen was very professional and helpful in the process. She follow-up and offer Servicing was accommodating with schedule and expeditious in turnaround. Jen was very professional and helpful in the process. She follow-up and offered discounts as well. More
by jauletta
January 30, 2019
Great Service by Jen Hess Had to bring my car in for an oil change. Jen Hess was the service technician that helped me. She as AMAZING! Went over all of what needed to be do Had to bring my car in for an oil change. Jen Hess was the service technician that helped me. She as AMAZING! Went over all of what needed to be done. Wait time was exactly what she estimated. More
by Cindy123
January 08, 2019
Service and sales took care of an expensive repair Service and sales took care of an expensive used car repair that I wasn't sure whether it would be covered based on the time I had owned the car. Tha Service and sales took care of an expensive used car repair that I wasn't sure whether it would be covered based on the time I had owned the car. Thank you for making it easy on me. More
by sofiesdad
Other Employees Tagged: Matt Shindler
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