My name is Jennifer Hess, I’m a Service Advisor here at Germain Honda of Dublin. I’m happy to have joined the Germain team in May of 2015. Prior to working in the automotive industry I supervised over dietary aides and dealt with family members directly. This helped me develop skills that I need to better assist our guest to help provide a quality experience. As long as our guest are happy, I’m happy. Born and raised in Columbus, OH I find that there are many things to do here and places to visit. We are lucky to have the Columbus Zoo not to mention several malls. After graduating from Westerville South HS I graduated from Fortis College. My two-year-old son is my world! My favorite thing is being a mommy! If I am not at work, I'm usually at the nearest park or ice cream spot with my son, Brennan. I love the ocean and warm weather. Making people happy is what I love to do! Putting my customer's needs first is a top priority to me. Come see me! I love meeting new people!
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Write a Review110 Reviews of Jennifer Hess
September 01, 2020
Thank you to Jennifer Hess my service advisor for everything you do ! Jennifer is always looking out for the customer needs and satisfaction of the company’s service! everything you do ! Jennifer is always looking out for the customer needs and satisfaction of the company’s service! More
August 27, 2020
Service was excellent! I wouldn’t want to work with anyone other than Amy Pickens, she kicks xxx and takes names!! Thanks Amy for the great work! anyone other than Amy Pickens, she kicks xxx and takes names!! Thanks Amy for the great work! More
Other Employees Tagged: Ryan Kennedy, Amy Pickens , Troy Almanson
August 18, 2020
Went in for oil changeWent in for oil change and tire Went in for oil change Went in for oil change and tire rotation. No wait. Great service fast. Good value friendly staff Highly recommend Gr Went in for oil change Went in for oil change and tire rotation. No wait. Great service fast. Good value friendly staff Highly recommend Greg Columbus More
Other Employees Tagged: Ryan Kennedy , Troy Almanson
July 23, 2020
Great service. Jenn is amazing. Calls with updates. Keeps me in loop with issues before taking care of them. Good people. Like doing business with them. Keeps me in loop with issues before taking care of them. Good people. Like doing business with them. More
Other Employees Tagged: Derek Barnes
July 21, 2020
Always get such great service at this location. Jenn was very kind and helpful and took the time to explain everything to me! I appreciate the hard work of this dealership. very kind and helpful and took the time to explain everything to me! I appreciate the hard work of this dealership. More
March 03, 2019
Quick, professional and friendly. Jenn is always friendly and professional. I like that she’s honest, quick and treats me like family. It makes me trust her and the company. Jenn is always friendly and professional. I like that she’s honest, quick and treats me like family. It makes me trust her and the company. More
February 27, 2019
Emmisuon light coming out. Jenn is always very helpful. Solves every problem I had with all the civics I have owned.She gets the job done!.i only deal with jenn Jenn is always very helpful. Solves every problem I had with all the civics I have owned.She gets the job done!.i only deal with jenn More
Other Employees Tagged: Todd Shook , Bri Gingrich, Dan Green, Junice Price, Ralph Udonkuku
February 23, 2019
Fast and efficient They got me in without an appointment. They finished quickly so I could get to a birthday party with time to spare. Thanks for great service! They got me in without an appointment. They finished quickly so I could get to a birthday party with time to spare. Thanks for great service! More
Other Employees Tagged: K. Duckwitz
February 21, 2019
Amazing service! Everyone at Honda is always so attentive and helpful! I will not go anywhere else to get service done on my car! And I am happy to recommend this grou Everyone at Honda is always so attentive and helpful! I will not go anywhere else to get service done on my car! And I am happy to recommend this group to my friends and family- sending them 2 new customers just last week. Highly recommend Germain Honda of Dublin! More
Other Employees Tagged: Troy Almanson, Gina Lewis, Eddie Sorrell, Misty White
February 21, 2019
Fantastic service! I had my 2018 civic ‘s oil changed, tire rotation, and checking tire pressures. Everyone was super friendly and I didn’t have to wait very long. Great I had my 2018 civic ‘s oil changed, tire rotation, and checking tire pressures. Everyone was super friendly and I didn’t have to wait very long. Great service! More

