Jennifer Martinez

Very courteous, professional, and knowledgeable. Teddy who helped me was great. Jenifer the manager is also a great professional. Teddy who helped me was great. Jenifer the manager is also a great professional. More

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In general I'm very happy with the dealership, but today I was disappointed in my maintenance checkup of my new car. The people were great, and they definitely were helpful, it was your prices that were out I was disappointed in my maintenance checkup of my new car. The people were great, and they definitely were helpful, it was your prices that were out of line. I was told that my cabin filter had been destroyed by mice and needed to be replaced. I asked what it would cost and I was told $190. I said no I'll do it myself. I asked if the technician would mind showing me how to get to the filter, and he was very kind and showed me what to do. It literally took him less than a minute to access the filter and less than a minute to put it all back together. When I got home I checked Amazon and I got a filter for my car for $10. How can you charge $190 for less than 15 minutes of work and a $10 part? That's just obscene. If he had told me it would be 50 bucks, I probably would have done it, and that's still five times the cost of the part. Plus, you guys probably pay even less than that for Toyota parts wholesale. If you want your clients to use your services charge a fair price. So to recap, the people were awesome, Toyota's prices were absurd. More

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I was very pleased with the service of my car. Oil change was done on time and the service people communicated with me as needed. A + Oil change was done on time and the service people communicated with me as needed. A + More

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Best place in New Mexico. Even after you purchase your car, they make sure to stay in contact with you. We wouldn't go anywhere else to purchase. Even after you purchase your car, they make sure to stay in contact with you. We wouldn't go anywhere else to purchase. More

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Great service. Done quickly and professionally. Friendly and helpful staff. Enjoyed the experience. Will recommend Done quickly and professionally. Friendly and helpful staff. Enjoyed the experience. Will recommend More

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Amazing customer service. Jennifer’s team of very professional staff has never disappointed and continues to impress me with their service. Jennifer’s team of very professional staff has never disappointed and continues to impress me with their service. More

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Staff are friendly and courteous. Had an issue with my vehicle and spoke with the manager and he listened and he explained the issue and showed us the bottom of the vehicle and how th Had an issue with my vehicle and spoke with the manager and he listened and he explained the issue and showed us the bottom of the vehicle and how the issue was resolved. More

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This is my 7th Toyota purchase from the Santa Fe dealership and all have been exceptionally good experiences, with this one memorably good. Sales, Finance, and Service personnel were great, as is th dealership and all have been exceptionally good experiences, with this one memorably good. Sales, Finance, and Service personnel were great, as is the Toyota vehicle I purchased. More

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Always friendly, fast and knowledgeable. Easy to make timely appointments.They get you in and out without trying to sell other services. Easy to make timely appointments.They get you in and out without trying to sell other services. More

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Phone staff are horrible. Phone system down. Regret my fifth purchase at this store, there won’t be a sixth. Phone system down. Regret my fifth purchase at this store, there won’t be a sixth. More

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