Jennifer Mcclung | Page 13

My experience was AWESOME and INCREDIBLE. My advisor was very helpful and informative. Great job with customer service. He was very attractive. My advisor was very helpful and informative. Great job with customer service. He was very attractive. More

by taiwhite1980 Verified Customer Verified Customer

Report | Print

Los asesores son muy amables. Y atienden con mucha eficiencia estoy muy contento con el señor luis Y atienden con mucha eficiencia estoy muy contento con el señor luis More

by alexgiovanny69@gmail.com Verified Customer Verified Customer

Report | Print

Great service. Quick and easy. Never an issue at this dealership. Happy to return for my next service. Quick and easy. Never an issue at this dealership. Happy to return for my next service. More

by Kevin Verified Customer Verified Customer

Report | Print

She always kept me informed on my car status . I would have her on my next visit. I would have her on my next visit. More

by SLAVIKR Verified Customer Verified Customer

Report | Print

unethical assessment of my car. did not require anything that ur techs recommend. I would never purchase another vehicle. stop lieing to customers did not require anything that ur techs recommend. I would never purchase another vehicle. stop lieing to customers More

by NDUBIN62 Verified Customer Verified Customer

Report | Print

All was great I felt at home . Also how they keeped up to date of what they where doing.will also keep telling Avery one that they need to buy a car with this company. As for mysel Also how they keeped up to date of what they where doing.will also keep telling Avery one that they need to buy a car with this company. As for myself I’ll only buy there. More

by Dulce Maria Verified Customer Verified Customer

Report | Print

Car was brought to dealership for a Recall action to replace a defective engine part at no cost. Shortly after getting the car home, the car overheated. We took the car to our nearby mechanic for diagn replace a defective engine part at no cost. Shortly after getting the car home, the car overheated. We took the car to our nearby mechanic for diagnosis and repair. The mechanic found coolant leaks and loose hose connections that appeared to be related to the previous recall repair by the dealership. When we contacted the dealership to report the problem, they sent a truck to tow the car back to the dealership to repair the leaking hoses and refill the engine coolant. We have requested the dealership reimburse the $250 is cost us for our mechanic to diagnose the problem. We have yet to receive a response from the dealership to at least 3 attempts to contact them via verbal request thru the service department, telephone and email to the Service Manager, and an email to the General Manager. This has been an expensive negative experience for us. More

by KIA 900 Owner Verified Customer Verified Customer

Report | Print

I brought my car in for an oil change and was offered a complimentary wash which I accepted. Oil change performed but no wash. I asked what happened and was told that was their mistake and they were happy complimentary wash which I accepted. Oil change performed but no wash. I asked what happened and was told that was their mistake and they were happy to do the wash, but I was in a hurry so I had to leave. They did offer to do the wash another time though. Overall good experience and I will be back. More

by dominicdelgardio Verified Customer Verified Customer

Report | Print

All was good but it is crazy to wait 3 hours every time I go to a Kia Dealership for service. go to a Kia Dealership for service. More

by seda9865 Verified Customer Verified Customer

Report | Print

Jennifer was great. Her kindness, knowledge and trustworthiness is a breath of fresh air. Overall the experience is great Her kindness, knowledge and trustworthiness is a breath of fresh air. Overall the experience is great More

by Christy Verified Customer Verified Customer

Report | Print