Jennifer Mcclung | Page 3

Need to improve wait times and explanations of what was done to vehicles after the work was done. I had an oil and alignment and would have liked to know how off my alignment was. Also, my maintenance aler done to vehicles after the work was done. I had an oil and alignment and would have liked to know how off my alignment was. Also, my maintenance alert wasn't reset nor was the mileage reminder sticker replaced. The little things really matter to a customer. More

by dwaynecobbs0 Verified Customer Verified Customer

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Very professional, knowledgeable, friendly, organized Jennifer and Erica were great . I have dealerships much closer to my house but I drive further to this location cause it's the best one from sales to Jennifer and Erica were great . I have dealerships much closer to my house but I drive further to this location cause it's the best one from sales to service More

by Williamkoch222 Verified Customer Verified Customer

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Efficient and professional. Work was done in the time frame promised and got out to drive home in time. Work was done in the time frame promised and got out to drive home in time. More

by Tchaga Verified Customer Verified Customer

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Excellent! Timely and great communication. I did not wait long in my car when I arrived. I was expecting to wait at the dealership for the repairs to complete, Timely and great communication. I did not wait long in my car when I arrived. I was expecting to wait at the dealership for the repairs to complete, but they gave me a ride home and offered to pick me back up the same day. More

by Robert Malone Verified Customer Verified Customer

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Staff was helpful, friendly, and informative. The only issue is the dashboard showed several suggested services for 60k that I had already had done at the dealership just 6 mo ago. The only issue is the dashboard showed several suggested services for 60k that I had already had done at the dealership just 6 mo ago. More

by ASHHIOLI Verified Customer Verified Customer

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Jennifer was great. She took care of everything I needed and I appreciate all of her help. She took care of everything I needed and I appreciate all of her help. More

by ngross14 Verified Customer Verified Customer

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Friendly and respectful They were nice and know their business. They were fast with the service. The check out lady is so sweet. business. They were fast with the service. The check out lady is so sweet. More

by Marie.beckler Verified Customer Verified Customer

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Jennifer is the best! I choose this location specifically because of her. She is always courteous and ensures that I get the service I need. I choose this location specifically because of her. She is always courteous and ensures that I get the service I need. More

by Cleeton G. Verified Customer Verified Customer

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Both Jennifer and Carter were extremely helpful and are working with Kia national to try to figure out the problem with my new car. working with Kia national to try to figure out the problem with my new car. More

by janicebucz Verified Customer Verified Customer

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Efficient and cordial. Did a search and found 7 recalls on my vehicle, arranged to take care of 5 and ordered parts for the two that could not be addressed. Did a search and found 7 recalls on my vehicle, arranged to take care of 5 and ordered parts for the two that could not be addressed. More

by Tchaga Verified Customer Verified Customer

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