Jennifer Nelson | Page 13

As always I received excellent service they always go As always I received excellent service they always go out of their way to make me feel Special and taking care of I always know That they will be hon As always I received excellent service they always go out of their way to make me feel Special and taking care of I always know That they will be honest and take care of whatever issues I have with the car quickly and fairly More

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Turned Sad Into Glad - Herb Chambers Kia is a Keeper! My daughter's car was totalled. She was more crushed than her car. The accident, the insurance work, and the loss of her car that she loved. Life was My daughter's car was totalled. She was more crushed than her car. The accident, the insurance work, and the loss of her car that she loved. Life was handing her lemons. Tom (and, really, the whole team) worked with us to make lemonade out of the situation. There's one car my daughter has wanted since Kia premiered it. From day one, she wanted the Niro in blue. It's always been out of range of the budget and in her mind was a "someday car." Well, these guys moved mountains and worked miracles. They found the exact car she was looking for almost 100 miles away but pledged to get it for my daughter. There were paperwork SNAFUs and it was fourth of July week and I'm sure other complications that I was spared the details on. Tom always maintained his composure and placed our relationship above everything else. He personally drove through fourth of July traffic to pickup the car for us. These are just a few examples of the dedication and professionalism this team demonstrates. Tom, Julian, Stu are all top notch professionals. My daughter has her dream car of dream cars because of these guys and all the team members at Herb Chambers Kia of Burlington. I look forward to being their customer for years to come. More

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Honest and quick Amazing experience all around everything was as promised and my car was so clean after Jen, Cesar and Liz were great and the ice cream is a nice touch Amazing experience all around everything was as promised and my car was so clean after Jen, Cesar and Liz were great and the ice cream is a nice touch!!! More

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Thanks Everyone was very friendly and knowledgeable. I like the new lyft ride option. Nice that my vehicle was ready when expected. Thanks for making the exp Everyone was very friendly and knowledgeable. I like the new lyft ride option. Nice that my vehicle was ready when expected. Thanks for making the experience great. More

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Typical maintenance service. All the workers provide excellent service and make sure thing are done properly. They keep me advised of any future work needed and when needed. All the workers provide excellent service and make sure thing are done properly. They keep me advised of any future work needed and when needed. More

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Very satisfied. We have been coming here for several years now. We always get great service every time. The staff is very friendly and the quality of work is superb. We have been coming here for several years now. We always get great service every time. The staff is very friendly and the quality of work is superb. More

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SERVICE WITH A SMILE! As always, I received service with a smile from Herb Chambers Kia service department! My usual point-of-contact is Jennifer Nelson who is exceptiona As always, I received service with a smile from Herb Chambers Kia service department! My usual point-of-contact is Jennifer Nelson who is exceptional at what she does and intuitive as to what you need! There's no muss, no fuss and the service is cordial, respectful and fast! There's a wonderful waiting area we're on this particular visit I went to to return a few phone calls, before I could finish I was being waved at to let me know that my service was already done and I was ready to go! This was no anomaly this is business as usual and they take pride there in the Herb Chambers Kia service department, to make sure that you are a happy camper! More

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excellent customer service as always Happy time and time again with the exceptional service. On time service, fair pricing and explanations of problems found and work done are always prov Happy time and time again with the exceptional service. On time service, fair pricing and explanations of problems found and work done are always provided. More

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Service Department Oustanding and Honest My experiences having work done has always been exceptional. The service department staff is professional and honest. They take pride in their work My experiences having work done has always been exceptional. The service department staff is professional and honest. They take pride in their work and own it.. An oil change may be a little longer but worth the car inspection letting me know of possible potential items that need my attention to fix. The inspection also gives me confidence that my car is running well. Thank you for great service! More

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Brake pads Terrible company. My wife asked them to get brake pads replaced, they charged double the price of higher end parts from autozone (50$ autozone, 100$ h Terrible company. My wife asked them to get brake pads replaced, they charged double the price of higher end parts from autozone (50$ autozone, 100$ here). Then their labor rate was 135$ an hour, and they spent 3 hours on a 1 hour job.... Super overpriced, when confronted about this they pretty much said F-off this is what you will pay. More

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