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Jennifer Nelson
Jennifer Nelson | Page 14
Parts Counter
Herb Chambers Kia of Burlington
93 Cambridge St
Burlington, MA 01803
154 Reviews
154 Reviews
Write a Review154 Reviews of Jennifer Nelson
February 13, 2019
2017 Kia Sportage Employee at desk greeted me by name with a smile as soon as I entered the building. This is very unique. Work to be done was explained ahead of time. Employee at desk greeted me by name with a smile as soon as I entered the building. This is very unique. Work to be done was explained ahead of time. Work performed quickly. As I was leaving, everyone acknowledged me and made me feel a VIP. More
by Dottie Mae
Other Employees Tagged: Cesar Arbelae , Diego Barreto, Don’t know mechanics name that serviced my car
February 04, 2019
Exceptional Service Rep Jen is excellent as the service rep. She places the customer first and foremost. She advises accurately with the customer’s best interest in mind. Tr Jen is excellent as the service rep. She places the customer first and foremost. She advises accurately with the customer’s best interest in mind. Truly exceptional! More
by Ray2014
Other Employees Tagged: Cesar Arbelae
February 01, 2019
Amazing staff such easy and quick pain free Needed all new tires and an alignment they worked with me on price and got it back the same day!!!! Amazing experience will never go anywhere else!!! Needed all new tires and an alignment they worked with me on price and got it back the same day!!!! Amazing experience will never go anywhere else!!! More
by Bigjim77
Other Employees Tagged: Cesar Arbelae , Diego Barreto
January 19, 2019
Efficient I scheduled an oil change the day before and was able to drop off and pick up my can the next day. Each visit only took a few minutes. Efficient and I scheduled an oil change the day before and was able to drop off and pick up my can the next day. Each visit only took a few minutes. Efficient and Friendly. I was also informed of a couple factory service alerts, one of which was completed and the other, for which a part was ordered will be performed the next time I come in for service. No need for a special trip which is excellent. More
by KenS
January 11, 2019
Oil and Filter Change Free coffee and wi-Fi. Magazines to read. In and out less than an hour. Car vacuumed and cleaned. Service people very pleasant and friendly. When Free coffee and wi-Fi. Magazines to read. In and out less than an hour. Car vacuumed and cleaned. Service people very pleasant and friendly. When presented with ill service technician explained what was done. More
by usfarbuo
Other Employees Tagged: Jennifer,Nelson
January 08, 2019
Herb Chambers Burlington I’m not sure of the woman’s name but she was truly excellent. It was my first time at the dealership and she went through everything with me and she h I’m not sure of the woman’s name but she was truly excellent. It was my first time at the dealership and she went through everything with me and she helped with a refund that my previous dealership never bothered to tell me about. Extremely courteous and professional. More
by Sandy
January 07, 2019
A transfered customer As coming from York Kia of Medford a abrupt exit i fell welcomed as a customer in your Burlington location.Jennifer was my first impression in the Bur As coming from York Kia of Medford a abrupt exit i fell welcomed as a customer in your Burlington location.Jennifer was my first impression in the Burlington location and with a person like that in a key position I can only offer my praise and respect for your business. I look forward to doing a lot of business here. More
by crusty2112
December 23, 2018
Great service So far, I always have a great experience when I go to this dealership. I went for an oil change yesterday, and as always, Jennifer was very nice and h So far, I always have a great experience when I go to this dealership. I went for an oil change yesterday, and as always, Jennifer was very nice and helpful. The lady at the front desk was very nice too. She made fresh coffee, which was very nice. More
by Carambola
Other Employees Tagged: Lady at the front desk, I don't know her name.
December 22, 2018
Good Service Warm greeting when I arrived. Pleasant exchange about the holiday prior to business . I was there for routine oil change and recalls, There is a comfo Warm greeting when I arrived. Pleasant exchange about the holiday prior to business . I was there for routine oil change and recalls, There is a comfortable waiting room, refreshments and a clean restroom. More
by Sha184
Other Employees Tagged: Diego Barreto
December 03, 2018
Great Service! This is the first time I visited KIA of Burlington. I was a customer of KIA of Medford. As in my past experiences with the KIA dealerships, KIA of Bur This is the first time I visited KIA of Burlington. I was a customer of KIA of Medford. As in my past experiences with the KIA dealerships, KIA of Burlington and their service area were clean and people friendly, can you ask for more? I forgot, they are open early on Saturday too. More
by a.ferrentino
