Jennifer Nelson | Page 3

Very nice dealer, quick service, even washed and vacuumed my car. Service department was very pleasant and helpful. my car. Service department was very pleasant and helpful. More

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Great and speedy service. Staff was extremely helpful in resolving my issue. I will now only go to Herb Chambers Kia. Staff was extremely helpful in resolving my issue. I will now only go to Herb Chambers Kia. More

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I have been welcomed and friendly served when waiting in a warm and nice customers room. a warm and nice customers room. More

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The team was very helpful during my visit . The service was prompt and they even advised me on what repairs I will need soon. Good service. The service was prompt and they even advised me on what repairs I will need soon. Good service. More

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Everybody was very polite and professional, and I did not have to wait long to have my car serviced and I did not have an appointment have to wait long to have my car serviced and I did not have an appointment More

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I have gotten all of my services done here for the past 10 years now! Everyone here in service and sales are amazing. My family has bought or leased 17 cars now at Herb Chambers Kia in Burlington, and we w 10 years now! Everyone here in service and sales are amazing. My family has bought or leased 17 cars now at Herb Chambers Kia in Burlington, and we will continue to go back to them, happily! More

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Brought my 2018 Kia sorento to herb chambers Kia Burlington mass for the anti theft recall and said there was a trailer hitch recall which this sorento is not equiped with. Repair was done approx 45 Burlington mass for the anti theft recall and said there was a trailer hitch recall which this sorento is not equiped with. Repair was done approx 45 min and started my vehicle and proceeded to travel to Maine approx 70 miles. Stopped into Home Depot parking lot shop and when returned to car started up and was unable to get out of park. Tried everything and then called back to dealer to what happened due to I brought a perfectly running car in for a recall and now have this problem that has never happened before, over the phone instructed me to use scores driver to remove cap on console and push the bitten under cap to release the lock manually so to get out of park. Stated nothing they did has nothing to do with this problem which I am very suspicious to why that previously the car never had any problems. This is bazaar that within 1hr after bring to them for recall this problem starts. I certainly hope this was not done unscrupulously to have more work done.now have to use screw driver every time that car is parked so to drive. Have made appointment to return car to them to look at this problem in a week. I also may seek a independent repair shop look Into this matter and how this could possibly happen to a car that has been running perfectly to now having this problem after bringing in for this recall More

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Cesar and everyone from service to technicians to the cashier were superb. i had a horrible experience with honda of burlington but will now be a loyal customer of kia in burlington. i am writing a let cashier were superb. i had a horrible experience with honda of burlington but will now be a loyal customer of kia in burlington. i am writing a letter to corporate More

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Great customer service and staff! Service dept was excellent! Thank you! Will be back again! Service dept was excellent! Thank you! Will be back again! More

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Everyone very nice, wish I lived closer to be able to go always for service. always for service. More

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