Jennifer Nelson
Jennifer Nelson at Herb Chambers Kia of Burlington

Jennifer Nelson | Page 4

Parts Counter

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.3
154 Reviews
4.3

154 Reviews

Write a Review

154 Reviews of Jennifer Nelson

July 26, 2023

Dealership Rating
Employee Rating

Good customer service. BI would refer other people to herb chambers. Quality work. Much appreciated. More

by hhnakitende
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae

Jul 27, 2023

Herb Chambers Kia of Burlington responded

Thank you for the 5-star rating! We're happy that our team provided you with great customer service during your visit. We'll see you next time at Herb Chambers Kia of Burlington!

July 23, 2023

Dealership Rating
Employee Rating

Great service. Great staff. I was happy with my service. My vehicle came back to me clean. More

by Christinacain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae , Diego Barreto

Jul 25, 2023

Herb Chambers Kia of Burlington responded

We're so glad you had a positive trip to our service center! Thank you for coming to Herb Chambers Kia of Burlington! We'll see you next time!

July 07, 2023

Dealership Rating
Employee Rating

Scheduling an appointment was easy and during the visit everything went on time. People are cordial and nice. More

by FSanches73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae

Jul 12, 2023

Herb Chambers Kia of Burlington responded

Thank you for the great review! We're happy to hear that scheduling your appointment was a breeze and that our team provided excellent service. We appreciate your kind words and hope to see you again at Herb Chambers Kia of Burlington!

June 23, 2023

Dealership Rating
Employee Rating

The customer service is excellent, Cesar is very professional, always Keep me informed of what's going on with my cars, also the rest of the crew at front is very nice, the facilities are very comfo More

by ANTHONY RINCON
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae , Diego Barreto

Jun 26, 2023

Herb Chambers Kia of Burlington responded

Thank you, Anthony! We're glad to hear that Cesar and the rest of our team at Herb Chambers Kia of Burlington were able to provide you with excellent customer service. We appreciate your loyalty and look forward to continuing to assist you with all your automotive needs. Have a great day!

June 22, 2023

Dealership Rating
Employee Rating

Excellent Service. Very Friendly! Informative staff and seating area was comfortable—full of natural light, which most waiting rooms don’t have. More

by santosyb
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae , Diego Barreto

Jun 23, 2023

Herb Chambers Kia of Burlington responded

We're so glad to hear that you had an excellent experience at Herb Chambers Kia of Burlington! Our staff is committed to providing friendly and informative service, and we're happy that you found our waiting area comfortable. Thank you for taking the time to share your review!

June 04, 2023

Dealership Rating
Employee Rating

Very responsive and friendly service personnel. I would not hesitate to recommend KIA of Burlington to anyone. I was told that the replacement engine as a result of a failure on my 2014 Optima woul More

by a.ferrentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae , Diego Barreto

Jun 07, 2023

Herb Chambers Kia of Burlington responded

We're thrilled to hear that our Herb Chambers Kia of Burlington team provided you with an excellent experience! Thank you for trusting us with your Optima and please don't hesitate to reach out if we can assist you with any future automotive needs!

February 25, 2023

Dealership Rating
Employee Rating

Great service at herb chambers Kia in Burlington. Quick and professional service for recall work More

by Jjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae , Diego Barreto

Feb 28, 2023

Herb Chambers Kia of Burlington responded

We're so glad our team could help! Thank you for being a valued member of the Herb Chambers Kia of Burlington family!

February 01, 2023

Dealership Rating
Employee Rating

Instant service and knowledgeable people. Highly recommend Herb Chambers Kia of Burlington any day of the week. More

by James Montealegre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae , Diego Barreto, Senee O’Connell

Feb 03, 2023

Herb Chambers Kia of Burlington responded

We're honored to receive your support, James! Thanks so much, from all of us here at Herb Chambers Kia of Burlington!

November 18, 2022

Dealership Rating
Employee Rating

Very pleasant and accommodating. When we arrived for my appointment I wasn’t standing in a line they had a lot of counter help so we moved right along. Took no time to do my paperwor More

by kiasportage823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Francis

Nov 21, 2022

Herb Chambers Kia of Burlington responded

Thank you for the kind review! We're happy to hear you had a pleasant experience here at Herb Chambers Kia of Burlington and we hope you'll be visiting us again in the future. Take care!

October 11, 2022

Dealership Rating
Employee Rating

I went in for a recall on my telluride. They were quick and polite. I was in and out of there in 20 minutes with a multipoint check list and piece of mind. More

by Dustin.benoit6669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Julian Aguirre , Diego Barreto, Carlos Fonseca, Senee O’Connell, Dustin

Oct 12, 2022

Herb Chambers Kia of Burlington responded

Dustin, thank you for taking the time to share this kind review! We appreciate you trusting the Herb Chambers Kia of Burlington team with your Telluride and hope we can be of service again in the future. Take care!

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