Jennifer Nelson
Jennifer Nelson at Herb Chambers Kia of Burlington

Jennifer Nelson | Page 9

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Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.3
154 Reviews
4.3

154 Reviews

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154 Reviews of Jennifer Nelson

June 01, 2021

Dealership Rating
Employee Rating

Excellent and timely service. Even washed car. Small area for customers but excellent coffee. That is all I have to say; very positive experience in all More

by Ron C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Herb Chambers Kia of Burlington responded

Thank you for the positive feedback about your recent visit to Herb Chambers Kia of Burlington, Ron! We look forward to your next visit!

May 18, 2021

Dealership Rating
Employee Rating

Always super responsive and helpful. I've used them many times and they have come through at short notice more than once for me. They also do a lot in my community which i appreciate More

by nicholasmith44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae , Diego Barreto

May 19, 2021

Herb Chambers Kia of Burlington responded

Thanks for the great review! We're glad to hear our team has provided such great care to you and has earned your business! We look forward to seeing you next time! - Herb Chambers Kia of Burlington

May 11, 2021

Dealership Rating
Employee Rating

Great dealership had an awesome experience when I bought my Kia Sportage and just as good of an experience when I had it serviced.Would definitely recommend to people to buy their car there. More

by George Letorney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Herb Chambers Kia of Burlington responded

Thanks for your recommendation and review, George! We're glad to have you as a Herb Chambers Kia of Burlington customer!

April 02, 2021

Dealership Rating
Employee Rating

Took the car in for an oil changeCharged for 7qts of oil Took the car in for an oil change Charged for 7qts of oil on a car that only holds 5.5qts max Left a message to review and got no answer for 3 days More

by Stephen
Recommend Dealer
No

Other Employees Tagged: Cesar Arbelae , Diego Barreto

Apr 26, 2021

Herb Chambers Kia of Burlington responded

Stephen, thank you for bringing this to our attention. It is never our intention to leave a customer without a response. Please reach out to me directly and I would be more than happy to address your concerns, Senee O'Connell - General Manager - soconnell@herbchambers.com

March 30, 2021

Dealership Rating
Employee Rating

She was extremely professional and courteous. Took care of me and my Seltos! Appreciate her hard work and dedication. Keep up the good work! Thank you Jen!! Ti More

by Grimlaser
Recommend Dealer
Yes
Mar 30, 2021

Herb Chambers Kia of Burlington responded

Tim - Thank you for the great feedback! Hearing that you had such a successful experience working with Jen made our day. Drive safely in your Kia Seltos, and we hope to see you again down the road! - The Herb Chambers Kia of Burlington team

March 13, 2021

Dealership Rating
Employee Rating

Very friendly, informative and accommodatingAnd service Very friendly, informative and accommodating And service dept is awesome. Jennifer is the best. We have had 3 Kias before this one and loved them a More

by libraamf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Francis , Carlos Fonseca, Stuart Sterling

Mar 15, 2021

Herb Chambers Kia of Burlington responded

Thanks for posting about your recent visit to Herb Chambers Kia of Burlington. We're happy to hear that Jennifer is always a pleasure to work with and we look forward to taking care of you next time!

March 02, 2021

Dealership Rating
Employee Rating

I’ve been having my 2010 Kia Sportage serviced here at Herb Chambers Kia for @ 5 years. As usual the service and friendliness of the service department was excellent. I would highly recommend this dealers More

by Ms Kia K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae

Mar 02, 2021

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share your experience! We strive to deliver efficient service, and it is wonderful to hear that this has been reflected in your time working with us. We appreciate your business over the years and hope to see you back next time! - The Herb Chambers Kia of Burlington team

February 27, 2021

Dealership Rating
Employee Rating

Nice service The work was done in less time than Nice service The work was done in less time than expected. I appreciate how the service was explained after done. I very recommend the service More

by Maniceto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Herb Chambers Kia of Burlington responded

Thank you for trusting Herb Chambers Kia of Burlington to get the job done! We look forward to taking care of you during your next service visit!

February 14, 2021

Dealership Rating
Employee Rating

I've been a customer since 2010. In a time when consumer loyalty is non-existent, I think it speaks for itself why we choose to come back to this dealership year after year for our Kias. More

by Joseph C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae , Diego Barreto

Feb 15, 2021

Herb Chambers Kia of Burlington responded

Joseph, your continued support means the world to us! Thank you for taking the time to share your positive feedback with us. We are proud to have you as a customer and we look forward to welcoming you back to Herb Chambers Kia of Burlington next time!

February 09, 2021

Dealership Rating
Employee Rating

Our experiences at Herb Chambers of Burlington has always been to our liking. The service department tells you exactly what's wrong with your vehicle. No pressure to get it fixed that day. They'll se More

by comprintjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae , Diego Barreto

Feb 09, 2021

Herb Chambers Kia of Burlington responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Herb Chambers Kia of Burlington, and we will be sure to pass along your kind words. We look forward to your next visit!

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