Jennifer Perez
Jennifer Perez at Elder Ford of Tampa

Jennifer Perez | Page 13

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.8
381 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

4.8

381 Reviews

Write a Review

381 Reviews of Jennifer Perez

June 30, 2024

Dealership Rating
Employee Rating

the mechanical service and 100% already in the sales very bad the service and the after sales. More

by hudsonluizcosta2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

June 23, 2024

Dealership Rating
Employee Rating

Great Service! !! Look forward to year of business to come. thanks so much for keeping our fleet up and running More

by ADMIN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

June 22, 2024

Dealership Rating
Employee Rating

Always a pleasure to be at Elder Ford. Great team and service. Fully recommended. Thanks! More

by Gonzalo Correa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers, Nicole Dobbs , Michael Taffur

Aug 16, 2024

Elder Ford of Tampa responded

Gonzalo, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Ford of Tampa! Safe travels!

June 22, 2024

Dealership Rating
Employee Rating

My service for my oil change went great all work was completed including new tire running well. More

by roseetorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!

June 13, 2024

Dealership Rating
Employee Rating

Crooks. Get paid on warranties and never issue payments to lien holders. Quick to slam you into warranties and then it's a journey trying to cancel them and More

by soph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 16, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

June 12, 2024

Dealership Rating
Employee Rating

Took time to answer all my questions. Kept me informed of progress and options available. More

by MARLATT.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

June 10, 2024

Dealership Rating
Employee Rating

They were great. I was in a bad situation. It was huge. Please continue that. And they didn’t tell me to give them all 5’s. I hated when you made them sweat for that More

by COLONEL0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 05, 2024

Dealership Rating
Employee Rating

... as a former employee of Elder Ford I expected and received the besr services. Many of the faces there have changed, but the standards remain the same. More

by RRENVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Sills

Aug 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 31, 2024

Dealership Rating
Employee Rating

Chandler was very helpful and answered all my questions. I would definitely recommend this dealership to a friend More

by gabe.aeris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CHANDLER SOLLBERGER

Aug 16, 2024

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!

May 31, 2024

Dealership Rating
Employee Rating

I have been a customer of Elder Ford for a very long time, all of my cars are from there. They always offer me a great deal and wonderful service! Thank you for always considering my budget and my conce More

by lopzac98
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please let us know if there is ever anything else we can do for you! Safe travels!

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