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Jenny Thomas
70 Reviews
70 Reviews
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70 Reviews of Jenny Thomas
October 18, 2024
Very clean and organized work area. Well organized and plenty of room to work on multiple projects at the same time. Waiting area was spacious and clean. I also appreciated the speed wi Well organized and plenty of room to work on multiple projects at the same time. Waiting area was spacious and clean. I also appreciated the speed with which the crew completed the service work. More
by WHITERL0
Verified CustomerOther Employees Tagged: Arturo Gonzalez
October 16, 2024
Always a pleasure doing business with a top notch business like sky line Ford. Your staff are always friendly and very professional. business like sky line Ford. Your staff are always friendly and very professional. More
by Comptonj032
Other Employees Tagged: Sage Bass, Jeff White, Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur, Ben Wade , Sterling Wallace
October 15, 2024
excellent service. Friendly and respectful to customers. Truthful review of required maintenance of my vehicle. Friendly and respectful to customers. Truthful review of required maintenance of my vehicle. More
by Fredthompson90
Other Employees Tagged: Sage Bass, Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur, Ben Wade , Chad Clevenger, Sterling Wallace
October 15, 2024
Everyone was very nice, easy to understand, knowledgeable, helpful, and understanding. At no time did I feel rushed or talked down to. We have purchased e cars from them and have been very sati knowledgeable, helpful, and understanding. At no time did I feel rushed or talked down to. We have purchased e cars from them and have been very satisfied with the experience each time. More
by CVHICKS
Other Employees Tagged: Jeff White, Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur, Nicholas Philips, Ben Wade , Sterling Wallace
October 07, 2024
Skyline always provides quick, friendly service. I never feel pressured into work that I don't need. I never feel pressured into work that I don't need. More
by THEGERIGS
Other Employees Tagged: Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur, Ben Wade , Sterling Wallace
October 01, 2024
Very friendly and professional. Showed me where to wait. Don’t know what else to say. The said my tires are getting worn Showed me where to wait. Don’t know what else to say. The said my tires are getting worn More
by carolgej
Other Employees Tagged: Jeff White
September 19, 2024
Sent my car in for body work. Specifically, the tack welds on the latch on the hatch had failed and Ford's solution was to replace the entire door. I think that they need to reass Specifically, the tack welds on the latch on the hatch had failed and Ford's solution was to replace the entire door. I think that they need to reassess the design of the hatch to prevent this from happening. It took several weeks to get an appointment, and I was told it would take 7 weekdays to make the repairs. On the afternoon before the car was promised to be done, I called, since I had not heard from them, and was told that while installing the replacement door, it was found to have been repaired too many times and could not be use and that it would take an indeterminate amount of time to make the repair. If the dealer had several weeks to source the part and several days to make the repair, why was it determined at the last minute that the part was not good? Would not the part have been inspected on arrival? Why was I not kept informed during the process instead of having to make contact myself on the eve it was promised? After this additional delay of 7 more days, I called on a Friday and was told that it was almost done and may be done that afternoon. I was told I would be called. Monday came and went with no call. Tuesday afternoon came I was notified the repair was done. I went first thing Wednesday morning to find no explanation for the delay, paperwork not ready, and my car surrounded by other cars in a very tight, inclined and angled parking lot which I was told I had to pull my own car out of, risking striking other vehicles. Bottom line, poor product design, poor supply chain procedures, and abysmal, insensitive, seriously lacking customer service. More
by Mr.Spink
September 16, 2024
Having to wait 2 weeks just to get a $189 assment is rediculess. Most dealers would have had me in and out by now. I am wondering if it is worth it to deal with Syline any further. rediculess. Most dealers would have had me in and out by now. I am wondering if it is worth it to deal with Syline any further. More
by jerywatson500hsc
Other Employees Tagged: Arturo Gonzalez
September 05, 2024
Smart guys that think out of the box! When the part was not available right away, they got the right guy and had me running that day. When the part was not available right away, they got the right guy and had me running that day. More
by EWHOWE
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur, Ben Wade , Sterling Wallace
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