Jeremiah Bivens | Page 6

I had a wonderful experience, offered options, and was considered of my feeling. Excellent customer service! considered of my feeling. Excellent customer service! More

by byt1249 Verified Customer Verified Customer

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Best service! !! Can’t beat it. Will never go anywhere else to get my Kia serviced! !! Can’t beat it. Will never go anywhere else to get my Kia serviced! More

by ashleyashmore Verified Customer Verified Customer

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The sales experience at ALM Kia was great. But when I went back for my first service, an 8000 maintenance for my EV6, things quickly went south. First, the advisor repeatedly told me I needed But when I went back for my first service, an 8000 maintenance for my EV6, things quickly went south. First, the advisor repeatedly told me I needed an oil change. Then, after waiting for two hours, they finished my car, I paid, but then they lost my key. The kicker was that they made me wait for over an hour longer before they finally told me that the key was missing. I could see that my car was sitting, locked, but no one would tell me why I couldn't leave. And now - the icing on the cake - the manager offered me a free oil change to make up for all the hassle (in case you are wondering, no, an EV does not have oil). I was at the dealership for four and a half hours. I got my key back a few days later, another customer had taken them off the advisor's desk. So, my key was not secured as it should have been. A hot mess all around. Cannot recommend this dealer for service. More

by jan.mcafee Verified Customer Verified Customer

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Good people and good service. This is the second time buying a car from here. I feel like family. I don't plan on shopping anywhere else. the experience is as good as it gets. This is the second time buying a car from here. I feel like family. I don't plan on shopping anywhere else. the experience is as good as it gets. More

by mdwilson2034 Verified Customer Verified Customer

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I had a smooth process, Dey was my sales lady and she was awesome and communicative. Super helpful and friendly! awesome and communicative. Super helpful and friendly! More

by syrios814 Verified Customer Verified Customer

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Exceptional customer service. Sales representative Ajewel was wonderful and well informed. Give her a raise. Sales representative Ajewel was wonderful and well informed. Give her a raise. More

by UKPBAKER Verified Customer Verified Customer

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The dealership has done everything that I have asked of them. I am very pleased with them. them. I am very pleased with them. More

by TROMPKE7 Verified Customer Verified Customer

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This is the best dealership I have ever been too…thank you for your service you for your service More

by landnatavius12 Verified Customer Verified Customer

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Great customer service love the fast passing o waiting long time .people and the team are top tier long time .people and the team are top tier More

by britgreen28 Verified Customer Verified Customer

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Lack of communication it was horrible getting my car also did not tell me about the Lemon Law buy back. It was in the papers but it was never verbally told to me that one made a big difference did not tell me about the Lemon Law buy back. It was in the papers but it was never verbally told to me that one made a big difference More

by gaysen12 Verified Customer Verified Customer

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