Jeremiah Bivens | Page 7

Nice and easy process I was only there for about two hours and they where amazing hours and they where amazing More

by Lanier77777 Verified Customer Verified Customer

Report | Print

my sales went above and beyond for me to get my new automobile. He was very friendly and pay attention to my details of the car i want. automobile. He was very friendly and pay attention to my details of the car i want. More

by derraldd Verified Customer Verified Customer

Report | Print

My purchase at Kia ALM South was easy and comfortable. Andrew made the process very straightforward. I love my new car! Andrew made the process very straightforward. I love my new car! More

by Cat Verified Customer Verified Customer

Report | Print

The dealership has a referral reward program that they did not honor in regards to my purchased. I would like to know why. did not honor in regards to my purchased. I would like to know why. More

by cnicius Verified Customer Verified Customer

Report | Print

This dealership admittedly damaged the car on all sides during the buying process. The excuse given by management is “these young salesman aren’t careful sometimes” and “That’s why you should have bought i during the buying process. The excuse given by management is “these young salesman aren’t careful sometimes” and “That’s why you should have bought it on my first visit”. The dealership obviously had a problem with me comparing offers and not buying until I was able to secure insurance which is normal shopping practices. As a solution, salesman manager also offered me to pay for it myself out of pocket and said they would make no adjustment on the price or deal. In any other industry, if the product is damaged, the price would not remain the same and the dealership would use better customer service rather than rolling the cost to me. This was a purposeful shady hateful retaliatory gesture. This dealership expected me to make a 5+ year financial commitment over the weekend, which is unreasonable. To top it off, they ran several duplicate credit inquiries on the day of purchase, after I had already gone through the approval process. This seemed like an intentional move to hurt my credit profile and future creditworthiness. Lastly, I received the car after what they called a “full detail,” but it still had sticky marks from no-smoking stickers on the center console from when it was used as a rental car, which hadn’t been cleaned. For a $40k purchase, I expected much better. More

by Road86 Verified Customer Verified Customer

Report | Print

I requested that the car documents be sent to me by email, and the finance department agreed. Since then, I’ve called the salesman several times and emailed the finance person, but I’ve received no res email, and the finance department agreed. Since then, I’ve called the salesman several times and emailed the finance person, but I’ve received no response. The only reply I got was from the salesman, who said, “Sure, I will handle it,” but nothing has happened since. More

by eng.george1 Verified Customer Verified Customer

Report | Print

They are fast honest very information and will help u keep up the repairs for your car keep up the repairs for your car More

by BURKSTREON Verified Customer Verified Customer

Report | Print

Absolutely Amazing experience. They get me right every time, and take excellent care of my car. They get me right every time, and take excellent care of my car. More

by CHRISTOSPERRY1 Verified Customer Verified Customer

Report | Print

Highly disappointed, was not given inspection report even though I asked Jeremiah Bivens for one. Car not detailed as promised and poor communication. Jeremiah knew I was shipping the car to Puerto Rico so i though I asked Jeremiah Bivens for one. Car not detailed as promised and poor communication. Jeremiah knew I was shipping the car to Puerto Rico so it needed to be inspected and cleaned properly before shipping. He called me the day the transport company arrived to tell me he needed more time to get it detailed (cleaned). I texted him for him to email me the inspection report and he never answered my text. I did a survey for Navy Federal Credit Union and informed them of my displeasure. Jeremiah Bivens told me he was going to price a new set of keys for me as the Ford Expedition came with only one and never did. Unacceptable and unprofessional. My son is looking to buy a car in the next year (he lives in Jonesboro) but it will not be at ALM Kia South. More

by laborsoldier59 Verified Customer Verified Customer

Report | Print

I highly recommend ] for anyone in need of an oil change. They truly provide top-notch service with a friendly touch. I’ll definitely be returning for my next oil change!" change. They truly provide top-notch service with a friendly touch. I’ll definitely be returning for my next oil change!" More

by HABEEBMOHAMMED20 Verified Customer Verified Customer

Report | Print