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Jeremy Collins
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60 Reviews
60 Reviews
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60 Reviews of Jeremy Collins
December 26, 2019
Exceptional customer Service equals rewarding experience On December 11, 2019 Mr Frank Perez not only provided friendly, professional service. He went above and beyond to diagnose and correct the transmissio On December 11, 2019 Mr Frank Perez not only provided friendly, professional service. He went above and beyond to diagnose and correct the transmission problem that I was having with my 2013 Ford Explorer. The service was on point and I was out in a very short time. Mr Perez presented a very high standard in representing Kelly Ford. I highly commend Mr Perez for his professionalism. More
by Ray
Other Employees Tagged: Frank Perez, Vasquez Wilson
Helpful 
December 20, 2019
Damian did the most amazing job of fitting my wife and I’s needs and wants into the car buying experience. Everything I was concerned with or did not like was addressed and resolved. Even down to specific I’s needs and wants into the car buying experience. Everything I was concerned with or did not like was addressed and resolved. Even down to specifics like certain colors on accessories he handled. I now have a Loyalty to Kelly Ford for their outstanding performance, the entire staff was just as supportive as Damion. I am new to the area and now do not have to worry about where I will be doing my car business, it will always be Kelly Ford! More
by Alex.roller021
Other Employees Tagged: Clayton Flynn , Derek Ertz-Berger, Joshua Garcia, Fred Gwin, Damian Hall, Sean Krisanda, Frank Perez, Johnnie Walsh, DJ Weston
July 23, 2019
The Best honest, professional, fast, efficient service. I travel from the Orlando area to Kelly Ford Melbourne FL. to have service and repair work on my 2013 Ford Explore and my 2001 Ford F350. I do this be I travel from the Orlando area to Kelly Ford Melbourne FL. to have service and repair work on my 2013 Ford Explore and my 2001 Ford F350. I do this because of the consistent commendable, friendly and professional customer service. Mr. Jim Wilson is my go to for fast and professional oil change and minor repair. Mrs Kristina Dispigna has been highly instrumental in a successful major transmission repair on my F350. Mrs Dispigna took the pro active role in following up on repair status and keeping me informed of every status to completion. Not only was my vehicle repaired but it was returned to me very clean. Mr Jeremy Collins as always like he did when he was my service rep again took a personal concern regarding the maintenance of my vehicles and the service being provided. These individuals HIGHLY REPRESENT KELLY FORD. I commend them for the best customer service that I have received in Florida. Thank you Mrs. Kristina Dispigna, Mr. Jeremy Collins and Mr. Jim Wilson. More
by Ray
Other Employees Tagged: Kristina Dispigna, Jim Wilson
July 13, 2019
5 star service If your looking to have your vehicle repaired or serviced...Look no further...Kelly Ford is the place to go.Great customer service.Keep you updated of If your looking to have your vehicle repaired or serviced...Look no further...Kelly Ford is the place to go.Great customer service.Keep you updated of progress of repairs.Has a courtesy van for rides.I was able to review my bill prior to picking up vehicle. And pay for it..what a time saving .convenience . I have used their service department for years and they are always looking for ways improving customers experience... 5 STAR service More
by Travel Man
Other Employees Tagged: Kristina Dispigna, Derek Ertz-Berger
March 03, 2019
GREAT !!!!!!!!!!!!!!!!! Sean Krisanda is a GREAT asset to Kelly Ford . He is excellent . His explains everything in detail and helps in every way he can . Go to Kelly Ford Sean Krisanda is a GREAT asset to Kelly Ford . He is excellent . His explains everything in detail and helps in every way he can . Go to Kelly Ford you will not be sorry . More
by Melbourne
Other Employees Tagged: Sean Krisanda
February 01, 2019
Excellent Service folks at Kelly Ford I have been coming to Kelly Ford since 2009 for my F150 and now have two F150s. Love my trucks. I have been extremely happy working with both Jerem I have been coming to Kelly Ford since 2009 for my F150 and now have two F150s. Love my trucks. I have been extremely happy working with both Jeremy and Derek in the service department for years. They are good folks and are great at customer service and experience. Thank you both. More
by Lisa Jewell
Other Employees Tagged: Derek Ertz-Berger
November 04, 2018
Awesome Service Advisor Derek is the best service advisor! When I first started coming I was disappointed with the service I was receiving. Once I met Derek we sat down and d Derek is the best service advisor! When I first started coming I was disappointed with the service I was receiving. Once I met Derek we sat down and discussed a course of action for my vehicle. Instead of brushing my issues off he took the time to make sure they were addressed. When I debated on upgrading my vehicle Derek helped me find the best salesman to show me around to make sure I got the best options for when I was ready to upgrade. Derek is efficient, trustworthy and dedicated to helping his customers. If you are interested in coming to Kelly Ford I recommend the switch just because of the commitment to serving that Derek has. More
by Tori Long
Other Employees Tagged: Derek Ertz-Berger
November 01, 2018
Help with repair of FORD F-150 truck. During last service visit it was discovered I had unusual wear on rear wheel breaks. Normally not covered under warranty but only had the truck 18 mon During last service visit it was discovered I had unusual wear on rear wheel breaks. Normally not covered under warranty but only had the truck 18 months. With the help of Jeremy Collins I was able to get reimbursement to cover the full repair. Outstanding work. This is the forth F-150 I have owned in the past 20 years, most have been bought at Kelly Ford. More
by Sam
Other Employees Tagged: Richard Boyle
August 03, 2018
Great knowledge of product and easy to get information Cheryl was my primary contact and I have never had a pleasurable experience when looking to buy a car until now. She went above and beyond my expecta Cheryl was my primary contact and I have never had a pleasurable experience when looking to buy a car until now. She went above and beyond my expectations to help me make a good decision. After working just one session with her I knew I would be wasting my time at other dealerships that I had visited or planned to visit.. She introduced me to several key staff members at Kelly and arranged a complete walk thru of the car I selected in the maintenance and repair shop. She was very proficient and timely in getting the administrative paperwork completed. I rate her overall sales and customer care performance as ABSOLUTELY SUPERIOR which in my terminology there is nothing higher. More
by Escape Kuhlman
Other Employees Tagged: Sandra Van Hook , Chuck Cooper, Cheryl Shaton, Casey Tucker, Cassandra Younger, John in swervice dept.
June 12, 2018
Great customer care Met with Sean today regarding correcting some issues. He took time to completely understand my concern by listening carefully to my description of the Met with Sean today regarding correcting some issues. He took time to completely understand my concern by listening carefully to my description of the problem. He then thoroughly inspected the affected areas of my vehicle, quickly deciding on a course of action and a solution which was much to my satisfaction. One of the issues required involvement of Jeremy Collins, who was equally efficient. Sean is extremely committed to great customer service! More
by 19C7
Other Employees Tagged: Sean Krisanda
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