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Jeremy Collins
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60 Reviews
60 Reviews
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60 Reviews of Jeremy Collins
January 19, 2018
Excellent experience Just bought my 4th vehicle from Kelly Ford. Needless to say, the experience gets easier with each visit. The people are friendly & helpful, the showro Just bought my 4th vehicle from Kelly Ford. Needless to say, the experience gets easier with each visit. The people are friendly & helpful, the showroom is clean & comfortable, finance has too much paperwork, but that just goes with the job. I really was in & out in record time. All my vehicles have been serviced at Kelly & I find the service employees to be knowledgeable & efficient. I guess you can tell I like Kelly Ford. More
by kathryn j
Other Employees Tagged: Charlie Algieri-McCarthy, John Alligood, Vinny Amore, Traci Daly, Bob Doyle, Cheryl Shaton, Johnnie Walsh
Helpful 
January 03, 2018
Highly Recommend Kelly Ford No words to express my gratitude to the service department at Kelly Ford. New to the area and just found my new car dealership. As a longime Ford Le No words to express my gratitude to the service department at Kelly Ford. New to the area and just found my new car dealership. As a longime Ford Leaser, this is a homeun for this former Yorker. More
by CAROL SARRO
Other Employees Tagged: There was another man involved, his name escapes me.
December 18, 2017
Once Again, Kelly Ford is the BEST! Terrific customer service. Team is attentive and accommodating! Jeremy Collins is great to work with and the quality of the work is outstanding. Th Terrific customer service. Team is attentive and accommodating! Jeremy Collins is great to work with and the quality of the work is outstanding. This is the fourth time I have had my Fords (and I only buy Ford after Ford opted not to take US government money in 2009) serviced at Kelly- each time, the vehicle was returned sparkling clean, on time and with the work perfectly done. Kelly sets a very high bar, and it is to their credit that they meet this standard every time. Good on ya, you are earning our next purchase every time we visit. Merry Christmas! v/r WK More
by WaltK
October 19, 2017
Minnesotan Visiting Airforce Son and Daughter In Law Daughter in law asked this KELLY DEALERSHIP if they could evaluate and fix my 2010 Mercury Milan Hybred air conditioning system which I had already Daughter in law asked this KELLY DEALERSHIP if they could evaluate and fix my 2010 Mercury Milan Hybred air conditioning system which I had already paid Island Tire $625, and it did not work. Called Island Tire and they said they could not fix the air conditioning system even though I said that is why I brought to them. Upon reconsideration Island Tire said bring it back to them and they would try again. Then I had KELLY Ford in Melbourne, Fl. offer to evaluate my air conditioning system for about $150. They took it, wiggled a few things and the unit worked. They ran all possible tests and could not get it to not work for entire day. They called and said they could not recreate the air to not work. Said it was done, and if it fails bring it back for evaluation and fix. I asked what the charge was and Jaimie said no charge. He repeated that 3-4 times, which I have never heard from any dealership in my 71 years of life. When I picked up my car it was washed, and still NO CHARGE! I offered to tip them $100.00 for their service or donate to their coffee fund, and the still said NO CHARGE! Incredible service beyond excellent to INFINITEY! Thank you so, so much KELLY FORD!!!!’ More
by Oyster
September 17, 2017
Jeremy Collins was very helpful & a pleasure to deal with. Jeremy was very helpful and provided me w/a detailed written report as well as verbal explanation. Very pleasant experience. Very Satisfied Customer Jeremy was very helpful and provided me w/a detailed written report as well as verbal explanation. Very pleasant experience. Very Satisfied Customer. Very Pleased. More
by emtmikey
June 23, 2017
Easy experience I purchased my new F150 here at Kelly Ford. Phil Pettus was a great help in my buying process. He was there to answer all of my questions and needs. T I purchased my new F150 here at Kelly Ford. Phil Pettus was a great help in my buying process. He was there to answer all of my questions and needs. The staff seemed personable which was nice. I highly recommend taking advantage of Ford financing as it was the kicker for me, buying new vs. used. I did have a couple issues after I left the lot and had to come back for. I noticed that the roof drip molding and a rear tail light cover were both loose on one side. The service department was able to order a missing rivet and grommet and installed with no issue. I also noticed the chrome bumper had two haze/tarnish spots under the front license plate holders. Service told me to buff out myself. The day I purchased the truck it was wet out and did not notice. I was hoping that they would have buffed it out, no big deal though. I also had a bed cover installed a few days later and with it raining out, I did not noticed it being uneven (nobody walked out with me to go over it). I was able to adjust later at home. I expected more for paying $150 for the install. Overall, this was a great purchase and would purchase again at this dealership. More
by f150HAPPY
Other Employees Tagged: Phil Pettus, Mike Karpowich , Carlos Arciniegas, Traci Daly
June 22, 2017
Service Maintenance Ford Fiesta 2016 My Fiesta was scheduled for a service call, and from the moment I arrived to conclusion it was an outstanding experience. All the service personnel w My Fiesta was scheduled for a service call, and from the moment I arrived to conclusion it was an outstanding experience. All the service personnel were courteous and interested in my car's needs. This is an outstanding dealership to be partnered with as a customer and as a lifelong Ford owner. More
by Anthony's
Other Employees Tagged: Ron Orel
June 19, 2017
Service Experience After many unhappy visits to a dealership in my home town I scheduled a service appointment with Kelly Ford. After being greeted immediately upon arri After many unhappy visits to a dealership in my home town I scheduled a service appointment with Kelly Ford. After being greeted immediately upon arrival I recognized the service representative I was dealing with was actually listening to what I was saying and I began to feel at ease. Kelly Ford was able to trouble shoot issues I had repeatedly tried to have diagnosed at other service departments in my first visit. It gave me great peace of mind that when I went to pick up my vehicle all the work would be done completely and properly, it was. There is nothing like having something you love repaired to like new condition if not better. Thank you Jeremy and Kelly Ford. More
by thisisdumb6969
June 16, 2017
Service Experience- Recall of Air Bag Device My appointment was right on time and the dealer shuttle took me to work with 15 minutes of my arrival. The recall work was done within two hours and t My appointment was right on time and the dealer shuttle took me to work with 15 minutes of my arrival. The recall work was done within two hours and the shuttle driver picked me up promptly at work. This was my first experience there and was a very good one. More
by Nickster74
Other Employees Tagged: Jesse Sheridan
June 09, 2017
Amazing Experience They treat you with respect and help you understand what is wrong with your vehicle they go above and beyond. They are friend and honest. They treat you with respect and help you understand what is wrong with your vehicle they go above and beyond. They are friend and honest. More
by browers
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