Jeremy Harr | Page 10

2016 Tucson and Elantra Both my wife and knew what we wanted and received excellent service from Kenny Palmer. He and the staff were courteous, knowledgeable and enjoyable. B Both my wife and knew what we wanted and received excellent service from Kenny Palmer. He and the staff were courteous, knowledgeable and enjoyable. Both our cars are great!!!!!!!! More

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Very pleased Was very pleased with my visit to buy my new car.will buy another car from Ricart in the near future. So far I'm very happy with the car as well. Was very pleased with my visit to buy my new car.will buy another car from Ricart in the near future. So far I'm very happy with the car as well. More

by KENNY0 Verified Customer Verified Customer

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Ricart experience Hyundai Dealership Mr. Montgomery and I discussed preliminary numbers to get an idea of what the price would be before I arrived at the dealership. He provided excellent Mr. Montgomery and I discussed preliminary numbers to get an idea of what the price would be before I arrived at the dealership. He provided excellent details and honesty. Once I test drove a car my negotiations with price was turned over to Jeremy Harr. I was not pleased with Mr. Harr and his professionalism. In the future I probably would not buy a car from Ricart if it involved dealing with Mr. Harr. More

by TJENKINS23 Verified Customer Verified Customer

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Lied to my face. Not trustworthy. Learned the hard way. I am a returning lease owner who went back for my 2nd Sonata. I knew exactly what I wanted so after they found the car on the lot, I was able to get t I am a returning lease owner who went back for my 2nd Sonata. I knew exactly what I wanted so after they found the car on the lot, I was able to get through the sales process fairly quickly. No real complaints on the day of other than the fact that I agreed on a lease of $225/month and when I got to the finance room, the docs said $225.97. I wasn't going to cause a stink of an extra $35, just a shady practice. The real issues came 5 months later when I received a bill for damages. During my negotiation, I brought up numerous times how I had damage on the front bumper and the salesman said I would owe nothing. They took the car back for their appraisal and assured me again I would not owe a dime on the damages. I offered to have it fixed on my own if I would, and they assured me I was fine. 5 months later, I received a bill for $690 I am now stuck with as Ricart claims they did nothing wrong. I learned the hard way to get absolutely everything in writing and trust no one. Bring a lawyer or record the conversation, because you never know when you might need it. Also, keep all documentation a year after your lease. Called Hyundai and they said this is a frequent occurrence. Jeremy Harr and Aaron Andrews blamed it all on my prior salesman who is no longer with the company. I'm guessing this is a common theme, as the turnover is high, but in any case they will not be receiving my business again. Their offer was to take $690 off a new car I purchased. This not only does not help at all as I am still 2.5 years away from my 2nd lease expiring, but was a pretty poor attempt as no one should pay anywhere close to their sticker price minus $690. More

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Excellent Customer Service Finance team worked hard with me to get me driving in brand new car. I appreciate their time and do recommend this dealorship to everyone. Finance team worked hard with me to get me driving in brand new car. I appreciate their time and do recommend this dealorship to everyone. More

by TOMMY_WADE Verified Customer Verified Customer

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Bill Beatty buying experience Great experience. Jeremy Duffy was great to work with. Very knowledgeable and took the time to explain everything about the vehicle I was buying. The Great experience. Jeremy Duffy was great to work with. Very knowledgeable and took the time to explain everything about the vehicle I was buying. The rest of the staff worked hard to get me the best deal possible. It's been 13 years since I bought a new vehicle. Overall a very pleasant experience. Would recommend the dealer and vehicle type to anyone who was interested in buying a new car. More

by WRYLYMAX Verified Customer Verified Customer

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Friendly, answered questions, & worked hard to finance me! Staff was great, Robert answered all my questions and was very patient. Jeremy worked hard to get me financed and into a new car, and Janda was very f Staff was great, Robert answered all my questions and was very patient. Jeremy worked hard to get me financed and into a new car, and Janda was very friendly. More

by CARMEN.E.RODRIGUEZ.CIV Verified Customer Verified Customer

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Great Experience searched for 6 months and could not find a better price than Ricart for the class of car I was looking for. They averaged about 3k cheaper than anywh searched for 6 months and could not find a better price than Ricart for the class of car I was looking for. They averaged about 3k cheaper than anywhere else, which kept me from having to negotiate much with price. I even challenged other dealers and gave them screen shots of Ricart's prices and one stated "I don't know where Ricart is getting their discounts,this looks to be too much car for your budget." That was Germain by the way. I hate to mention them by name, but I thought that comment was rude. Especially since Ricart put me in a better car for a better price. More

by matt71022 Verified Customer Verified Customer

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New car So happy thank you couldn't be more pleased with my new purchase an the sales team. Went above and beyond. Very thankful all smiles So happy thank you couldn't be more pleased with my new purchase an the sales team. Went above and beyond. Very thankful all smiles More

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As a first time car buyer I was very nervous as to what I should expect and also nervous about walking into a dealership and being a female. However my mother had weighed with Jeremy before and said that he should expect and also nervous about walking into a dealership and being a female. However my mother had weighed with Jeremy before and said that he would take care of me and he did nothing short of that.He was very friendly through the whole process as well as kept me informed as to what was going on and why. I would absolutely recommend to ricart and Jeremy to anyone. And i will certainly be returning for not only the maintenance I will need on my current vehicle but also for any future vehicle purchases More

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