Jeremy Luvert
Jeremy Luvert at Nissan of Cool Springs

Jeremy Luvert

Service Advisor

Nissan of Cool Springs

212 Comtide Court
Franklin, TN 37067

Contact Me
4.9
13 Reviews

Dealership Experience

7 mos

Industry Experience

12 yrs, 8 mos

4.9

13 Reviews

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13 Reviews of Jeremy Luvert

October 21, 2026

Dealership Rating
Employee Rating

Fast Service Excellent attention by the supervisor Nice waiting room with coffee and wster Overall good ! More

by htrocher
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 23, 2026

Nissan of Cool Springs responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 19, 2026

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Employee Rating

The service technicians are the absolute best at keeping you informed about your car. At my last service, Mack Williams made the wait so nice. His professionalism coupled with a good sense of humor made the More

by JL
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Recommend Dealer
Yes

Other Employees Tagged: Mack Williams

Oct 21, 2026

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Regards, Mark Hepler (615) 790-2500

October 14, 2026

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I was greeted immediately and given directions of where to wait and enjoy a cup of coffee. The wait time was within the time they stated. Jeremy was the person who serviced my car. Everything was completed More

by GIGI
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Recommend Dealer
Yes
Oct 16, 2026

Nissan of Cool Springs responded

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Regards, Mark Hepler (615) 790-2500

October 08, 2026

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Service was reasonably quick, efficient, and the car was cleaned upon return. I had an oil change, tire rotation, and alignment. All great! More

by rw.baggett
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Recommend Dealer
Yes
Oct 09, 2026

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!  Regards, Mark Hepler (615) 790-2500

October 05, 2026

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I was very pleased to meet Jeremy this trip. He listened to my concerns that were previously unaddressed and he followed through. There was indeed a problem that was found. He was great! Conside More

by Connienash45
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Potts, Karen Dorion

Oct 06, 2026

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 28, 2026

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My service was fantastic. The entire team is wonderful. I bought my car there and I get a service there everytime!! More

by John Richardson
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Recommend Dealer
Yes
Sep 29, 2026

Nissan of Cool Springs responded

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Regards, Mark Hepler (615) 790-2500

September 25, 2026

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I recently crossed 32,000 miles. with my vehicle so I brought it in to get their recommended service on my vehicle before warranty expiration. JR, my service technician was very thoro More

by leharriford1
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Recommend Dealer
Yes

Other Employees Tagged: J.R. Richardson

Sep 28, 2026

Nissan of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2026

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Jeremy was my service person and he was extremely helpful and friendly. The staff was great and waiting area clean and allowed me to get some work done. Plus they had great coffee and snacks! More

by EWELLS
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Recommend Dealer
Yes
Sep 28, 2026

Nissan of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2026

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Had a really good experience and all work was done correctly th first time. Thanks More

by derrick4142003
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Recommend Dealer
Yes
Sep 23, 2026

Nissan of Cool Springs responded

Hi, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan of Cool Springs! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2026

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Employee Rating

I had an appt for an oil change/tire rotation, and it took 2 hours. I appreciate the kindness of the team, but a heads up would've been lovely. I don't expect an oil change/tire rotation to take longer t More

by BW
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Recommend Dealer
No
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