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Preston Rhoads
Preston Rhoads at Nissan of Cool Springs

Preston Rhoads

Service Advisor

Nissan of Cool Springs

212 Comtide Court
Franklin, TN 37067

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4.9
9 Reviews
4.9

9 Reviews

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9 Reviews of Preston Rhoads

October 09, 2026

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Employee Rating

The people here took great care of my car and was always attentive to making sure I had updates if I needed any. More

by naomi.hopper324
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly

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Oct 13, 2026

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 08, 2026

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Top Shelf, very professional and customer oriented. Get in and out quickly for service and awesome attention to detail More

by tomturk
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2026

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!  Regards, Mark Hepler (615) 790-2500

October 03, 2026

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The service rep Preston was outstanding! Awesome service! Also, the car rental lady was awesome as well More

by mikekakassy
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2026

Nissan of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. Feel free to reach out to us if you need anything. Have a wonderful day. Regards, Mark Hepler (615) 790-2500

September 25, 2026

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Great service technicians! Fair prices! They always offer discounts, as well! I highly recommend service from this dealership! More

by Connor
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Service Communication
Recommend Dealer
Yes
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Sep 28, 2026

Nissan of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2026

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Nissan Cool Springs is very clean, trustworthy, reasonably priced, and every employee was very friendly. More

by Kpbarker333
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 28, 2026

Nissan of Cool Springs responded

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Regards, Mark Hepler (615) 790-2500

September 12, 2026

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Employee Rating

On time Pleasant people Nice clean waiting area Even washed my car Finished quicker than expected More

by mark.a.petty
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 14, 2026

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Mark Hepler (615) 790-2500

September 10, 2026

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Preston, our service advisor was very helpful and informative as to the Service being performed on our vehicle and letting us know when our vehicle was completed. Thank you.!! More

by jldeheide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2026

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 04, 2026

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Fast and easy, staff was very friendly and work was done as promised and when promised More

by paul
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2026

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2026

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Nice first impression! Staff were friendly and helpful. Shuttle was a good experience. I had a $75 coupon that they forgot to apply but that was a quick fix. One of my conc More

by Mark Slaughter
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2026

Nissan of Cool Springs responded

Hello Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

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