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Jeremy Othouse
309 Reviews
309 Reviews
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309 Reviews of Jeremy Othouse
January 18, 2025
Our overall dealership experience was good. Marc Esser was very good salesman. No pressure and very patient. A few things however did bother us. Not having gas in any of our test drive vehicles Marc Esser was very good salesman. No pressure and very patient. A few things however did bother us. Not having gas in any of our test drive vehicles was strange. Every vehicle we test drove had to be brought to a gas station first which was a waste of our time. The entire process took from 0930 until almost 4:30p. This process was WAY too long. Especially since our only food for the day was breakfast at 0800. We also had a issue in finance. There was a charge for 5yr paint protection on the final invoice which we DID NOT approve of. Robby stated it was a misunderstanding. We thought it was a little fishy and if we didn't scrutinize the final numbers we would have been charged a extra $999. More upfront disclosure is definitely necessary. By the end of the day we were hungry, frustrated and it took the enjoyment of having a new vehicle away. I do have to commend them for the upfront pricing and fee's disclosure. We saw manager Russ once but never met Reggie Terry who was the numbers guy. Instead of Marc running back and forth to Reggie which took time and was a little frustrating, we felt Reggie should have come to us. The dealership was not very busy the day we were there. Guess he is not a people person. Jeremy did a good job securing the loan. Thanks again to Marc Esser, he was the one bright spot of the deal. More
by wayneman46
Other Employees Tagged: Linda Storman, Marc Esser , Robby, Denise
January 16, 2025
Love the dealership friends and family two cars from April and rob the good days April and rob the good days More
by DWJ69
Verified CustomerOther Employees Tagged: JP Patrick, Scott Kelley, Bob Ernstes, Norma Pestana, Josh Fagen, Bill Copas , Morganne Holmes
January 09, 2025
They always been honest and up front. Cody Baldner great salesman on buying my new truck. Scott Kelley is my service rep always does a great job. Cody Baldner great salesman on buying my new truck. Scott Kelley is my service rep always does a great job. More
by John Pochis
Other Employees Tagged: Scott Kelley
January 05, 2025
Never have I dealt with a more professional, honest , courteous,friendly car dealership then Eagle Buick GMC. From my initial phone conversation with JP I knew this would be a place where I wanted to buy courteous,friendly car dealership then Eagle Buick GMC. From my initial phone conversation with JP I knew this would be a place where I wanted to buy my next car. So much so that I drove over 4 hours to get there. (On New Year’s Eve no less) and was not disappointed upon arrival. John stood behind every word he spoke over the phone. No games , No lies , No surprises. Just good honest people. A rare find at a car dealership ..ohh and I LOVE the car! When my daughter is ready to purchase a new car I will be calling JP. Thank you again John for a great experience! More
by bocapete88
Other Employees Tagged: John Patrick (JP), Marc Esser
January 03, 2025
This is absolutely the best place to buy and service your vehicle, hands down. Thanks vehicle, hands down. Thanks More
by Chris A
Other Employees Tagged: JP Patrick, Robert Haas, Shields Gay, Steve Ernstes, Scott Kelley, Bob Ernstes, Cody Baldner, Norma Pestana, Josh Fagen , Robert Hass
January 02, 2025
The dealership and every one we dealt with was very nice.and no pressure. They explained everything to us and worked for us. Chris Colletta was a great salesmen to work with. Great experience ! nice.and no pressure. They explained everything to us and worked for us. Chris Colletta was a great salesmen to work with. Great experience ! More
by 10msearles
Other Employees Tagged: Linda Storman, Cody Baldner
January 02, 2025
Very helpful, friendly. Went out of there way to help and make sure we got the car we wanted at a good rate! Went out of there way to help and make sure we got the car we wanted at a good rate! More
by arollins1985
Other Employees Tagged: Joe Lafrantz, Bob Ernstes
December 29, 2024
Cody our salesperson was Extrodinare! He went the extra mile for my family. Proud to be part of the Eagle Buick Family. He went the extra mile for my family. Proud to be part of the Eagle Buick Family. More
by stevepochis
Other Employees Tagged: Cody Baldner
December 29, 2024
Everyone at the dealership was amazing and helped me get a new car easy without hassle. a new car easy without hassle. More
by Katwoo30
Other Employees Tagged: Marc Esser
December 22, 2024
On time appointments, professional service, prompt service, talented experienced technicians and courteous friendly staff. We trust this dealership for all our purchase and service needs. service, talented experienced technicians and courteous friendly staff. We trust this dealership for all our purchase and service needs. More
by r.lewis1117
Other Employees Tagged: JP Patrick, Scott Kelley
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