Jeremy Reichin | Page 10

Sales and service is the BEST I cannot say enough about everyone and everything about my experience at Colonial Mazda. Ken Hicks was my main salesman there, and from the first time I cannot say enough about everyone and everything about my experience at Colonial Mazda. Ken Hicks was my main salesman there, and from the first time we talked on the phone till today he has been like a friend that I have known for a long time. He has gone out of his way to make sure that I was comfortable with financing as well as the condition of the pre owned vehicle I was purchasing. Although the vehicle was purchased "As Is" when a minor problem arose a week after purchase he did not hesitate to say bring it in ASAP. Upon arrival I was put in contact with Jeremy Reichin from the service dept. who also went out of his way to make sure that everything was taken care of. Since that day I have received multible calls from both of these gentleman to be sure that I was satisfied and all problems were rectified. Any person that I know looking for any make or model vehicle I will send to Colonial Mazda to see Ken because when they see the personal attention and the professionalism that he exhibits they will know they are in the right place. Thanks again Ken and Jeremy for your professionalism and personal attention More

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very smooth, and worked with me. Was treated very fair and not rushed. everyone worked with me and i felt comfortable the whole way through. Adam was not pushy at all and helped me ev Was treated very fair and not rushed. everyone worked with me and i felt comfortable the whole way through. Adam was not pushy at all and helped me every step of the way. More

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Purchase of a 2014 Touring CX-5 My wife and I were completely against the idea of stepping foot into any dealership as we began our search for a small SUV. Our first stop was with Ma My wife and I were completely against the idea of stepping foot into any dealership as we began our search for a small SUV. Our first stop was with Mazda and met Adam Dean. Right off the bat we realized that he was on our side, and we weren't being bombarded to buy a car. We test drove a CX-5 and didn't want to settle on our first car. We visited four other different dealerships for small SUV's and not only did we settle on the CX-5 for the ride itself, but it was because of Adam. Every other salesmen we dealt with basically told us that their car is the best thing in the world and you HAVE to buy it, that they were going to throw in all of these deals if you purchased it the day we looked at them which was garbage. Adam treated us like his friends. Obviously buying a car is a big deal and he didn't make us feel pressured AT ALL. Adam made our purchase extremely smooth and helped us out quite a bit. I can't say it enough how happy I am that we went through this experience with Adam. We are super happy and will definitely recommend him to all of our friends looking for Mazda's. The shop made our CX-5 sparkle when we picked it up. A great car buying experience period. More

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Professional, courteous, and knowledgeable I purchased my Mazda 6 just over a year ago, and I have been so happy with both the sales and service department. Colonial Mazda strives for excellen I purchased my Mazda 6 just over a year ago, and I have been so happy with both the sales and service department. Colonial Mazda strives for excellence; they treat their customers like family. Patrick Larson, my sales representative, is professional in every sense of the word, and Service Representative Jeremy Reichin has gone above and beyond to make this customer very happy! I highly recommend this dealership....to me, this is the most professional and courteous dealership I have ever known. More

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Continued excellence for 3 years I am a personal trainer and my car needed an upgrade badly. So I bought my pre owned Subaru Legacy from Colonial Mazda in the Winter of 2012. I walk I am a personal trainer and my car needed an upgrade badly. So I bought my pre owned Subaru Legacy from Colonial Mazda in the Winter of 2012. I walked in and Adam Dean showed me exactly what I was looking for. After a fun test drive on the back roads of Newtown, I was sold on the car. I made a fair offer and Adam went to his boss Dave and he accepted. I drive all over Fairfield County and I never have been stuck in the snow. Adam still texts me every now and then to see how I am and how the car is. Jeremy is the only guy I have ever let service my car and he knows his stuff. I've sent many of my friends to Adam and Colonial Mazda in the past 3 years and they all agree that he really does care about his customers. More

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Terrific Experience I just leased my second Mazda Cx-5 from Colonial Mazda! Adam was our salesperson and we had a terrific experience leasing our first and second car wi I just leased my second Mazda Cx-5 from Colonial Mazda! Adam was our salesperson and we had a terrific experience leasing our first and second car with him. Adam worked out an excellent lease deal for us.. Great attention to detail and incredibly accommodating with meeting us late at night because of our work schedule. The process was so quick and stress free, we appreciate the personal attention every step of the way. Thank you Adam for assisting us with our car needs. More

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Love this dealership We have bought a total of 6 cars from Colonial Mazda, between myself and my family. Tom is our go to guy. He's great! We have bought a total of 6 cars from Colonial Mazda, between myself and my family. Tom is our go to guy. He's great! More

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Wonderful Experience From the moment we walked into Colonial Mazda, we felt at home. We had done a lot of research on the CX-5, and Nelson's in-depth knowledge and pr From the moment we walked into Colonial Mazda, we felt at home. We had done a lot of research on the CX-5, and Nelson's in-depth knowledge and pride in the vehicle were evident. He joined us on the test drives, which allowed us to get answers to our questions as they arose, and allowed him to point out various features in action in various driving scenarios. We particularly appreciated the thought he put into choosing the route for our test drives, trying to simulate our daily driving conditions as closely as possible. Nelson's and Roy's kindness and no-pressure demeanors made the entire experience a pleasure. We also had a great experience with the service department. Joe and Jeremy went above and beyond to get snow tires put on the car before we took delivery, and they and the entire service department were friendly and welcoming. We have no doubt we're in good hands. We couldn't have asked for a better car-buying experience. More

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Mazda cx-5 I have never had a more pleasant car buying experience than I did at colonial Mazda. Thanks to Adams quick response to any question I had he made leas I have never had a more pleasant car buying experience than I did at colonial Mazda. Thanks to Adams quick response to any question I had he made leasing my new Mazda CX-5 as easy can be! I would highly recommend this dealership and Adam especially, not only was his knowledge and attentiveness impressive but he was very personable as well! More

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Great experience!! My car shopping experience at Colonial Mazda was exceptional. Adam was so thorough and patient. He graciously answered all of my many questions and m My car shopping experience at Colonial Mazda was exceptional. Adam was so thorough and patient. He graciously answered all of my many questions and made what could have been a very stressful endeavor, a delightful one. I couldn't be more happy with the end result, and that couldn't have happened without Adam's professional manner and experience. Also, I am grateful for the speediness with which my remote engine start was installed, thank you to Jeremy Reichen. And also to the management, Roy Morel, for helping to make the paperwork process painless. Zoom, zoom. More

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