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Jeremy Sullivan
464 Reviews
For the last two years, service advisor Jeremy Sullivan has done his best to meet all of his customers’ needs. A lot of times, they tell him just how tough it is to take time away from their day to get an oil change or keep up with routine car maintenance. Beginning Monday, all that is going to change. Thanks to the new Happy Hours program, Don Ayres customers can take advantage of the less hectic evening hours to get their cars tuned up. “We decided to extend our hours,” Jeremy said. “A lot of our customers work during the day and this makes it easier for them to get their cars in. If we can make it any more convenient, then that’s what we’re here to do.” Outside of work, Sullivan has little time to rest. As the father of a one-year-old son, he says he’s almost always on the move.
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464 Reviews of Jeremy Sullivan
December 12, 2020
Absolutely the best of the best! I can always count on excellent service. Jeremy always provides the outstanding customer service and always greets you with a smile! excellent service. Jeremy always provides the outstanding customer service and always greets you with a smile! More
by Gina
December 06, 2020
Always pleased with the level of service but...When I Always pleased with the level of service but... When I called about an estimate for repairing alternator on 2012 pilot was $750 Actual cost for repl Always pleased with the level of service but... When I called about an estimate for repairing alternator on 2012 pilot was $750 Actual cost for replacing alternator $950 Not sure why there was a difference of $200. More
by jayfreimuth
November 22, 2020
Derek was very good in knowing how to be helpful and taking care of the customer! But with any of the service department workers I have rated below they have each always been very good in the position w taking care of the customer! But with any of the service department workers I have rated below they have each always been very good in the position with friendliness, helpfulness and knowing what they are doing. More
by TZE
Other Employees Tagged: Derek Berhalter, Cesar Leal, Tony Vincent
November 15, 2020
Mr. Settles and Mr. Sullivan quickly and attentatively ushered me through the check-in process. As I boarded the courtesy shuttle, Jeremy let me know he had test driven my vehicle and had duplicated my is ushered me through the check-in process. As I boarded the courtesy shuttle, Jeremy let me know he had test driven my vehicle and had duplicated my issue. He telephoned my office upon identifying the problem; my repaired vehicle was ready for pick-up mid-afternoon. More
by chamilton4531
Other Employees Tagged: Doug Settle
November 12, 2020
I brought my Ridgeline in for a recall service on the Tonneau cover. I received Top Rated Service. Jeremy Sullivan is the consummate professional, as is his usual performance. Tonneau cover. I received Top Rated Service. Jeremy Sullivan is the consummate professional, as is his usual performance. More
by Fronk62
November 10, 2020
Andy is our "go to guy" when looking for cars for the past 6-7 Hondas for our family. I believe this Passport is our 12th car from Don Ayres! Andy is not only personable and checks in with us from time past 6-7 Hondas for our family. I believe this Passport is our 12th car from Don Ayres! Andy is not only personable and checks in with us from time to time on our cars; but is also very courteous, professional and patient for an indecisive buyer like me! It was really hard to choose between the CRV that I love or the Passport so he helped us weigh out the pros and cons based on what we wanted in a car for our future with no pressure! He wanted us to be confident in our purchase and made sure to help us get aquainted with all the new features! We know we can call him anytime with questions - as well as our service department favorite - Jeremy. We are big time Honda fans! More
by Dianelmartin55
Other Employees Tagged: Andy Hitzemann, John Watkins
November 07, 2020
Friendly people, very clean , got the work done in a very timely manner. Thought the cost was reasonable. Will go back there again if I need to have work done to my Honda Pilot. timely manner. Thought the cost was reasonable. Will go back there again if I need to have work done to my Honda Pilot. More
by gerigmt
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