Jermaine West

Courteous staff all around. I worked with Jermaine and he is a class act. There was some hold up with the delivery of the car and Jermaine did his best to make it happen even th I worked with Jermaine and he is a class act. There was some hold up with the delivery of the car and Jermaine did his best to make it happen even though it was a couple of days late and I wound up waiting 3 hours once it arrived. More

by CHRISDOWDELL Verified Customer Verified Customer

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Everything was fixed properly and it didn’t take a long time. Everything is perfect time. Everything is perfect More

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My interactions with Germaine West leads me to believe that if all the other sales associates are as pleasant, polite and informative as he is, then this dealership is definitely one of the very best car that if all the other sales associates are as pleasant, polite and informative as he is, then this dealership is definitely one of the very best car companies in the State of New York. The care and consideration Germaine paid to my transaction and the expeditious way he handled my purchase, clearly reflects upon the high esteem I have for your company and the very high marks I give it. Excellent companies like yours need more good people like Germaine West. More

by cbgobe Verified Customer Verified Customer

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Very friendly service. Easy to work with. I felt right at home there. Thank you. Easy to work with. I felt right at home there. Thank you. More

by Nk Verified Customer Verified Customer

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Always felt welcome in working with them since 2017. They treat us like family we love that aspect They treat us like family we love that aspect More

by dap506 Verified Customer Verified Customer

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They were very knowledgeable about their vehicles. They were very helpful, but not too pushy. They were very helpful, but not too pushy. More

by lindquist.charline Verified Customer Verified Customer

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The employees at this dealership were friendly, informative and helpful. Our Sales Consultant Jermaine West was amazing! He was cool, calm, patient and definitely NOT PUSHING! He guided us to var informative and helpful. Our Sales Consultant Jermaine West was amazing! He was cool, calm, patient and definitely NOT PUSHING! He guided us to various cars according to our preferences and financial needs. More

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It was my first time buying a brand new car and Jermaine was knowledgeable, calm and extremely patient with me. He always came up with options to chooses from while listening to my needs. I’m very happy wit was knowledgeable, calm and extremely patient with me. He always came up with options to chooses from while listening to my needs. I’m very happy with my decision and will coming back to Jermaine and Advantage in the future! More

by SHAVONE.W88 Verified Customer Verified Customer

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I have owned/ leased 3 vehicles with another Toyota dealership. When I went back this time, they were not helpful. I called Advantage Toyota, and they couldn’t have been more helpful. They made the exp dealership. When I went back this time, they were not helpful. I called Advantage Toyota, and they couldn’t have been more helpful. They made the experience easy and pleasant. They were truly very helpful, and I love my car! More

by JANENP823 Verified Customer Verified Customer

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From the moment I drove into the service drive, I was greeted by a bubble girl. She said her name was Celine and she would be helping me. I was new to the place, and she made it so seamless on what to do greeted by a bubble girl. She said her name was Celine and she would be helping me. I was new to the place, and she made it so seamless on what to do and where to go. She sat me down, told me the exact services I’m getting, checked for recalls, and advised me how long, which she said under a hour. I got my car back in 47 minutes, and also was provided with a multipoint inspection with my paperwork, love that it tells me everything that is green. I saw the valles and they said the car would be right up, which 30 seconds later it was up and taking plastic off, which is so nice to stay clean. celine is an asset to the dealership and I won’t be going to anyone else but her. I can’t wait to see her in 5 months for my next service checkup! Thank you everyone at Toyota. More

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