Jerome Bigby | Page 15

Don't even know where to start, I was exposed to all possible used car salesmen tricks, lost several thousands dollars on this purchase. In the end I have got the car which I I am afraid to drive, it do possible used car salesmen tricks, lost several thousands dollars on this purchase. In the end I have got the car which I I am afraid to drive, it doesn't look safe. The car has steering wheel problem, it is loose and it is hard to stay in the lane and turn. Will go to mechanic, see if they can fix it and for how much. Looks like there was no inspection on this car. I did not find those guys who sold me the car on the list because I don't know their last names. I just labelled someone randomly More

by oliaur Verified Customer Verified Customer

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They pulled a bait & switch… Added money to the contract & said they had the wrong VIN # something most customers usually don’t even think about. When they realized they were charging me less for a differe & said they had the wrong VIN # something most customers usually don’t even think about. When they realized they were charging me less for a different car they tried to quietly switch the paperwork in hopes I wouldn’t notice, when I did & asked why didn’t they call to explain the era, they became hostile. I did NOT buy the car bc I didn’t want to deal with a company with horrible customer service & zero integrity!!! Had they called to explain the situation I would’ve purchased. More

by cthaworld365 Verified Customer Verified Customer

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I bought my car from ALM and I always come back for service. The people here are very friendly and helpful. My car had gotten very good service here and I will continue cooming. service. The people here are very friendly and helpful. My car had gotten very good service here and I will continue cooming. More

by Nana Verified Customer Verified Customer

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I was lied to and the sales manager as well as my sells person lied to me due final negotiations of the sales price of the vehicle out the door. My bank as well as myself have tried to call them serveral t person lied to me due final negotiations of the sales price of the vehicle out the door. My bank as well as myself have tried to call them serveral times to stop the deal and the refuse to answer I calls More

by leonard_marcus Verified Customer Verified Customer

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Normally I would give them a 4 star rating, unfortunately this last service visit was a long and frustrating experience. There was a lack of good communication between the dealership and myself and often fel this last service visit was a long and frustrating experience. There was a lack of good communication between the dealership and myself and often felt mislead by the staff when it came to progress updates being given to me. End the end the repairs were made and I am happy to have my car back. I will state that when I was able to speak with the Service Manager that the car repair experience did turn around and he was very helpful in getting the job done and getting my car back to me in a timely manner after our 1st conversation. More

by AFCENTER Verified Customer Verified Customer

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Horrible and my car is still not fixed. I’ve only had the car 1 month and have been for repairs 8 times. They also went in my bag and stole my money $100 in less than 2 minutes of me gettin I’ve only had the car 1 month and have been for repairs 8 times. They also went in my bag and stole my money $100 in less than 2 minutes of me getting out the car. More

by shemikaes Verified Customer Verified Customer

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I paid for a car that I don’t even have I went Wednesday he told me to call Friday todays Saturday he told me to call Friday todays Saturday More

by guccired88 Verified Customer Verified Customer

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Great service, excellent communication skills, no long wait times, complimentary drinks, clean facility and entertainment, competitive prices wait times, complimentary drinks, clean facility and entertainment, competitive prices More

by SBAKER4691 Verified Customer Verified Customer

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Everything was fast and easy and I was provided a good customer service with ALM Kia south customer service with ALM Kia south More

by MANEMARCIANO6 Verified Customer Verified Customer

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GREAT CUSTOMER SERVICE. . Will retun for services Nice representative. Nice experience and nice environment place. . Will retun for services Nice representative. Nice experience and nice environment place. More

by STEWART_HUNTER Verified Customer Verified Customer

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