Horrible and my car is still not fixed.
I’ve only had the car 1 month and have been for repairs 8 times. They also went in my bag and stole my money $100 in less than 2 minutes of me gettin
I’ve only had the car 1 month and have been for repairs 8 times. They also went in my bag and stole my money $100 in less than 2 minutes of me getting out the car.
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by shemikaes
Verified Customer
Verified Customer
Service Price Transparency
Feb 27, 2023 -
ALM Kia South responded
Sometimes there are issues beyond our control. If we had more information we could assist you, please email us at jhowell@almkiasouth.com. We would like to look into this ASAP
I paid for a car that I don’t even have I went Wednesday
he told me to call Friday todays Saturday
he told me to call Friday todays Saturday
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by guccired88
Verified Customer
Verified Customer
Jan 28, 2023 -
ALM Kia South responded
We are working with the lender to fund your deal, as we shared with you when you purchased the vehicle. We should have this cleared up by the beginning of the week. The lender received your package Friday, one day is not enough time to process the loan. We are working diligently to assist you.
Jan 28, 2023 -
guccired88 responded
I came In Wednesday today is Saturday I’m not understanding
Great service, excellent communication skills, no long
wait times, complimentary drinks, clean facility and entertainment, competitive prices
wait times, complimentary drinks, clean facility and entertainment, competitive prices
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by SBAKER4691
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jawon Shaw
Jan 27, 2023 -
ALM Kia South responded
Our pleasure to assist you today. Thank you for coming by
Everything was fast and easy and I was provided a good
customer service with ALM Kia south
customer service with ALM Kia south
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by MANEMARCIANO6
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremiah Bivens
, Jasmine Branch, Stacy Brown, Chris Gantt, Kavonte Ivery, Armani Lee, Benjamin Rieves, Jawon Shaw, Eric Willmes
Jan 11, 2023 -
ALM Kia South responded
Super glad we could assist you today. Thank you for stopping by
GREAT CUSTOMER SERVICE.
. Will retun for services
Nice representative. Nice experience and nice environment place.
. Will retun for services
Nice representative. Nice experience and nice environment place.
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by STEWART_HUNTER
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jeremiah Bivens,
Kedarius Peoples
, Jasmine Branch, Chris Gantt, Kevin Herrera, Kavonte Ivery, Armani Lee, Shakeem McMillan, Benjamin Rieves
Jan 06, 2023 -
ALM Kia South responded
Stewart our pleasure to have assisted you today. We look forward to servicing your vehicle in the future.
Jerome was Great and very patient with me while I was
being indecisive. Thank you
being indecisive. Thank you
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by briannatanae6
Verified Customer
Verified Customer
Nov 05, 2022 -
ALM Kia South responded
Absolutely we love helping our customers make the right decision, we understand it takes time. Thank you for sharing about your experience with Jerome, see you next time
It was good experience.
I brought my fiancé a new Kia.. the only bad thing was; it’s a black guy with a suite and tie on in the back. I think he’s the finance manager. He’s
I brought my fiancé a new Kia.. the only bad thing was; it’s a black guy with a suite and tie on in the back. I think he’s the finance manager. He’s short and we’re glasses. He said “ I been doing this over 20 years “. I was wondering why he kept saying that… long story short, he MADE me purchase this thing where I can bring the car back if anything like the radio or the touch screen go wrong in the car that I can bring it back. It was over 2k extra. I’m was like I don’t want that. He said “ we’ll we can sell you the car if you don’t purchase what we offer”. I said is it mandatory? He would never answer me. Basically I’m guessing he gets more money by making people purchase additional things other than the car. So he definitely got me for 2k. It had me so livid. And the other managers was acting like they couldn’t do anything about it cause they know they was messing up his money. But God got me. And I know bad money don’t last long. You can’t get over on people and expect a blessing to come to you. And if your in business to get over people… good luck with getting through those gates. But the dealership was a good place to buy a car other than the getting over thing.
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by bynesjabri
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremiah Bivens
, Kevin Herrera, Armani Lee, Benjamin Rieves, Marc Romage, Andre White, Eric Willmes
Oct 08, 2022 -
ALM Kia South responded
Thank you for your review. We would like to review this issue and replay the tape from your purchase. Please email the name of the buyer to our GM at jhowell@almkiasouth.com. We are always happy to refund your money if we did something incorrectly.
My experience was great, it started off rocky but the
gentleman of ALM made it happen for me. Thanks Again
gentleman of ALM made it happen for me. Thanks Again
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by ctekolu10
Verified Customer
Verified Customer
Other Employees Tagged:
Marc Romage, IZZY
Oct 05, 2022 -
ALM Kia South responded
Thank you for your business, glad to hear things worked out!
Very friendly staff willing to help any way they can.
I enjoyed doing business with them.
I enjoyed doing business with them.
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by tim.easterwood59
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Gantt
Oct 03, 2022 -
ALM Kia South responded
Tim our pleasure to assist you today! Enjoy the new car
Best experience I have had purchasing a vehicle great
customer service staff is amazing great deals on vehicles
customer service staff is amazing great deals on vehicles
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by quintelleadams
Verified Customer
Verified Customer
Other Employees Tagged:
Saumil Bhatt,
Jeremiah Bivens
, Jasmine Branch, Stacy Brown, Chris Gantt, Kevin Herrera, Kavonte Ivery, Armani Lee, Shakeem McMillan