Jerome Bigby | Page 8

After a bad experience at a different dealership this one was nice to work with. was nice to work with. More

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Everyone was kind, helpful, and fun! Jerome and Deondre were great to work with and made the whole experience pretty easy and seamless. Jerome and Deondre were great to work with and made the whole experience pretty easy and seamless. More

by kimjsu03 Verified Customer Verified Customer

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Bought vehicle in August didn't receive buyers guide upon purchase out of all the paperwork, went back demanding my paperwork sat their 4 hours just to get screwed with a incorrect finance amount and all the purchase out of all the paperwork, went back demanding my paperwork sat their 4 hours just to get screwed with a incorrect finance amount and all these products added to the vehicle I did not agree to nor was aware of nor was on my buyers guide. I have them on recording admitting to messing up my paperwork. I have called and left several emails to get my finance amount corrected still no efforts nor responses from staff nor Cj. I feel like they are scaming peoples paperwork stealing financed money. My balance should be $21226 but shows $24955. They won't fix it! More

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This is my second car from Kia Jerome help me both times he go above and beyond to make sure I choose the car that was right for me very satisfied with this young man he knows his job well. he go above and beyond to make sure I choose the car that was right for me very satisfied with this young man he knows his job well. More

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I regret to inform you that my experience with this dealership did not meet my expectations. I cannot recommend this dealership to others, and I advise potential customers to consider their options car dealership did not meet my expectations. I cannot recommend this dealership to others, and I advise potential customers to consider their options carefully before making a purchase here. My impression is that the professionalism exhibited by the staff was lacking, which contributed to my dissatisfaction. In my opinion, Alm Kia does not represent the standards one might hope for in a car dealership. More

by natcator80 Verified Customer Verified Customer

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I would not do it again with them. I was not told everything that I needed to know. And when I addressed the issue I was told that I was seeing things. The blazer had been wrecked and I was not told everything that I needed to know. And when I addressed the issue I was told that I was seeing things. The blazer had been wrecked and I was told that It was just the way the light was shining on it. It had been wrecked and it was plain to see. The people were nice, but that doesn’t make it okay to tell less than the truth. R. Smith More

by Robyn.smith8@icloud.com Verified Customer Verified Customer

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Nice and easy process I was only there for about two hours and they where amazing hours and they where amazing More

by Lanier77777 Verified Customer Verified Customer

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It was a decent experience. Was able to get my car buying process completed in less than 2 hours. Was able to get my car buying process completed in less than 2 hours. More

by Sue J. Verified Customer Verified Customer

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Not a good experience so far. Dealership apparently lost our paperwork and we still haven't received our license plates after buying the car two months ago. They also initially Dealership apparently lost our paperwork and we still haven't received our license plates after buying the car two months ago. They also initially had the wrong VIN number and that issue is still a problem. More

by phlyz4phun Verified Customer Verified Customer

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Jerome was great at finding exactly what I wanted! Everything went smoothly and I definitely would buy there again and recommend all my friends and family to buy there as well. Everything went smoothly and I definitely would buy there again and recommend all my friends and family to buy there as well. More

by SWEETDELILAH86 Verified Customer Verified Customer

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