Jerome Brown
Jerome Brown at Kelly Nissan

Jerome Brown | Page 3

Sales Manager

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.7
41 Reviews
4.7

41 Reviews

Write a Review

Dealership Experience

13 yrs, 6 mos

41 Reviews of Jerome Brown

August 13, 2025

Dealership Rating
Employee Rating

En términos generales estoy satisfecho con todo el proceso de compra de mi auto, buena atención y no tengo quejas al respecto More

by freddygonzalez356
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sanjuana Lopez , Andy Tanrikulu

Aug 16, 2025

Kelly Nissan responded

Thank you for the five star review!

August 09, 2025

Dealership Rating
Employee Rating

Amber was very polite and knowledgeable. She's a great example of outstanding customer service. More

by Heavona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Kelly Nissan responded

Thank you for the five star review!

August 09, 2025

Dealership Rating
Employee Rating

Not costumer friendly, staff don't answer phone and when they do they place call on hold for over 15min More

by cassandra winston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 12, 2025

Kelly Nissan responded

Sorry for leaving you on hold for 15 minutes. we will work to be better.

July 13, 2025

Dealership Rating
Employee Rating

Wonderful salesman and fair pricing. Everything was explained to us about the car. Great experience. More

by NANCUBFAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew

July 12, 2025

Dealership Rating
Employee Rating

He did a very excellent job at getting us the right car. Even learned a thing from him. I would definitely recommend. More

by ibrokenmind
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon, Daniel Cuevas , Daniel Makary

June 27, 2025

Dealership Rating
Employee Rating

I have always had the pleasure of working with Laird as my contact for a new vehicle. He goes above and beyond. He always make sure that the vehicle of my choice is exactly what I am looking for. I have ne More

by Fancy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laird Rencher, Rick Cervantes

Jun 28, 2025

Kelly Nissan responded

Thank you for the five star review!

June 27, 2025

Dealership Rating
Employee Rating

This is my 4th Nissan Purchase! Great Customer Service! I will refer family and friends to purchase Nissans as well! More

by ARTSPLUS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Cervantes

Jun 28, 2025

Kelly Nissan responded

Thank you for the five star review!

June 19, 2025

Dealership Rating
Employee Rating

Laird was awesome. I told him what I wanted and he LISTENED to me.He was honest and extremely helpful. More

by lucybartgen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laird Rencher

Jun 20, 2025

Kelly Nissan responded

Thank you for the five star review!

June 07, 2025

Dealership Rating
Employee Rating

As a loyal 20-year customer, every staff member I have encountered, particularly Laird Rencher, has provided superior customer service. During a recent visit, while my 2015 Rogue was being repaired, i was More

by MagicQB1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laird Rencher, Eva Castanon , Diana Valdez

Jun 12, 2025

Kelly Nissan responded

Thank you for the five star review and being a loyal customer for 20 years!

June 01, 2025

Dealership Rating
Employee Rating

I have been doing business with Kelly Nissan via Laird Rencher since 1994. Laird has never told me anything wrong or untrue. He has never steered me in the wrong direction. My family, mother, daughter, an More

by stptrans74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2025

Kelly Nissan responded

Stptrans74, we're so glad that we were able to go above and beyond your expectations! We truly appreciate your continuous business. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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