Jerome Brown | Page 3

Amber was very polite and knowledgeable. She's a great example of outstanding customer service. She's a great example of outstanding customer service. More

by Heavona Verified Customer Verified Customer

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Not costumer friendly, staff don't answer phone and when they do they place call on hold for over 15min they do they place call on hold for over 15min More

by cassandra winston Verified Customer Verified Customer

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Wonderful salesman and fair pricing. Everything was explained to us about the car. Great experience. Everything was explained to us about the car. Great experience. More

by NANCUBFAN Verified Customer Verified Customer

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He did a very excellent job at getting us the right car. Even learned a thing from him. I would definitely recommend. Even learned a thing from him. I would definitely recommend. More

by ibrokenmind Verified Customer Verified Customer

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I have always had the pleasure of working with Laird as my contact for a new vehicle. He goes above and beyond. He always make sure that the vehicle of my choice is exactly what I am looking for. I have ne my contact for a new vehicle. He goes above and beyond. He always make sure that the vehicle of my choice is exactly what I am looking for. I have never worked with anyone for the past several years besides Laird. He deserves the best of the best awards of being 100% plus as someone to whom I can trust at Kelly Nissan. More

by Fancy1 Verified Customer Verified Customer

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This is my 4th Nissan Purchase! Great Customer Service! I will refer family and friends to purchase Nissans as well! Great Customer Service! I will refer family and friends to purchase Nissans as well! More

by ARTSPLUS1 Verified Customer Verified Customer

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Laird was awesome. I told him what I wanted and he LISTENED to me.He was honest and extremely helpful. I told him what I wanted and he LISTENED to me.He was honest and extremely helpful. More

by lucybartgen Verified Customer Verified Customer

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As a loyal 20-year customer, every staff member I have encountered, particularly Laird Rencher, has provided superior customer service. During a recent visit, while my 2015 Rogue was being repaired, i was encountered, particularly Laird Rencher, has provided superior customer service. During a recent visit, while my 2015 Rogue was being repaired, i was presented with an excellent trade-in offer. That led me to my third Kelly Nissan purchase facilitated by Laird. My entire experience was excellent. More

by MagicQB1957 Verified Customer Verified Customer

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I have been doing business with Kelly Nissan via Laird Rencher since 1994. Laird has never told me anything wrong or untrue. He has never steered me in the wrong direction. My family, mother, daughter, an Rencher since 1994. Laird has never told me anything wrong or untrue. He has never steered me in the wrong direction. My family, mother, daughter, and niece have all patronized this establishment because of Laird's professionalism and trustworthiness. I suggest you do all you can to discourage him from retiring anytime soon. Laird is 'the man'. More

by stptrans74 Verified Customer Verified Customer

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I bought a certified used Infiniti Q60 at Kelly Nissan. I informed them that the cruise control didn't work. They told me to take it to an Infiniti dealer for repairs. I did and it was a $1566. repair. The I informed them that the cruise control didn't work. They told me to take it to an Infiniti dealer for repairs. I did and it was a $1566. repair. They refused to pay anything for the repair. I was told by the sales manager that I shouldn't expect them to make good on the repair. I wouldn't recommend buying a vehicle from a place which has such a lack of integrity!! More

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