Jerome Rucker
Jerome Rucker at Armory Chrysler Jeep Dodge Ram FIAT of Albany

Jerome Rucker | Page 2

Certified Sales Consultant

Armory Chrysler Jeep Dodge Ram FIAT of Albany

960 Central Ave
Albany, NY 12205

4.7
91 Reviews

Jerome Rucker initially came to Armory to pitch a promotional service to us, but ended up inadvertently pitching himself instead. Rucker was hired on the spot after impressing a former manager with his ability to sell. "He said, if you can sell me that, you can definitely sell cars," Rucker recalled. Years later and the Albany native hasn't looked back, spending almost half of his decade-long career in the car industry with us. He believes it's Armory's expansive inventory, incredible service department, and the professional demeanor of our employees that sets us apart. Though he has a lot to be proud of professionally, Rucker says his greatest accomplishment was getting five kids through college, and one through the Marines. He's also a big sports fan, opting to spend his free time volunteering as a basketball coach, fishing, or just enjoying the outdoors.

4.7

91 Reviews

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91 Reviews of Jerome Rucker

November 08, 2024

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I use to love using Armory for all my service needs for my Jeep, recently the service department has gone down hill tremendously. I have been trying to speak to someone on the phone there for 3 weeks and c More

by jalink12
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Recommend Dealer
No
Nov 12, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, It's disappointing to hear about your recent experience with our service department. We value all of our loyal customers and apologize for any communication issues you've encountered. Please reach out directly so we can address this matter promptly and work towards regaining your trust. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

November 02, 2024

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Great service and nice customer service, nice waiting area, kept apprised of service status always More

by robertrochette138
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Recommend Dealer
Yes
Nov 04, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Robert, for the great feedback! We’re glad you enjoyed the service and waiting area, and we’re always happy to keep you in the loop on your vehicle’s status. Looking forward to your next visit at Armory CDJR of Albany!

November 01, 2024

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It is modern has alk the new technologies and the attitude of every body Very riendliness is impressive recommended with out any reservations More

by guvenya
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Stewart

Nov 04, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the positive review! We're delighted to hear that our modern facilities and friendly team at Armory CDJR of Albany left such a positive impression. We appreciate your recommendation and look forward to your next visit!

October 28, 2024

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Still waiting for the dealer to get back to me on a warranty issue they have not fixed over a year ago! More

by vincommisso
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Recommend Dealer
No

Other Employees Tagged: Billy Comtois

Oct 28, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, It's concerning to hear about the delay in addressing your warranty issue. We strive for timely resolutions and apologize for any inconvenience caused by this prolonged wait. Please reach out at your earliest convenience so I can assist you further. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

October 27, 2024

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I would definitely buy another vehicle from this dealership. The sales staff is over the top and I do have to mention my sales representative Mr. Jerome Rucker.. He is a top notch asset to your comp More

by Damarra
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Recommend Dealer
Yes
Oct 28, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Reviews like yours make our day, Damarra! If you need any further assistance down the road, you know where to find us! Thank you from all of us at Armory CDJR of Albany!

October 24, 2024

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My experience was amazing. I recommend getting a car from here, they are very professional!! More

by Saige Randolph
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Recommend Dealer
Yes
Oct 24, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We love hearing reviews like yours, Saige. Thank you for taking the time share feedback and recommending Armory CDJR of Albany. We look forward to doing business with you again!

October 17, 2024

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I will definitely recommend armory car dealerships to my friends and families because of the professional style services I have always been receiving from armory More

by MCKELLA
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Recommend Dealer
Yes
Oct 17, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Armory Customer Relations Team

October 11, 2024

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Dropped my vehicle off for an oil change and it was serviced in a quick amount of time..Was happy. More

by Elaine
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Recommend Dealer
Yes
Oct 11, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It makes us smile to hear that our team at Armory CDJR of Albany provided great service for you. Thank you for sharing your experience, Elaine! We hope you'll stop by and pay a visit again soon!

October 10, 2024

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My experience at armory has always been a great one. The staff is pleasant and they are dedicated to working with their customers. More

by ASHLEYGAGLIOTI
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Recommend Dealer
Yes
Oct 10, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're glad to know that you consistently had great experiences with us at Armory CDJR of Albany. Thank you for your kind words and support! If you need anything further down the road, Ashley, feel free to give us a call or stop by!

October 10, 2024

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Service Rep. Marlon is great to deal with. Works to have all areas covered for the customer. More

by MCARRASQUILLO303
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Recommend Dealer
Yes
Oct 10, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your review! Our team members go above and beyond to ensure every detail is taken care of for our guests. Thank you for recognizing Marlon's hard work! We’re lucky to have such a dedicated team member on board. 🙌 We look forward to serving you again at Armory CDJR of Albany.

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