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Jerry Howell
167 Reviews
Dealership Experience
6 yrs, 4 mos
Industry Experience
37 yrs, 1 mo
Languages Spoken
English
167 Reviews
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167 Reviews of Jerry Howell
July 23, 2025
Miyah has exceptional customer service very knowledgeable friendly had me in an out in less that 1 hr friendly had me in an out in less that 1 hr More
by Morris Watkins family
Verified CustomerOther Employees Tagged: Saumil Bhatt , Ray Bergh, Charles Dansby, Blake Hodoh, Miyah Hardy
July 18, 2025
I've gone to Kia Union City; for them to replace all of my car door handles. After a few hours, the job was done however none of the door keys worked. I should have examined the installation before paying, my car door handles. After a few hours, the job was done however none of the door keys worked. I should have examined the installation before paying, because I was told that there is no warranty on the job. I thought Kia always warranty their work. I then questioned the competence of the mechanics on who would install door handles without the door key working. I was then told, "I paid for them to put it on". I felt the staff beginning to stonewall me into the premises of nothing else they can do. I stated, I need my money back or this job has to be redone. Again they said there nothing else they can do. I left with thoughts on my mind NEVER TO BUY A CAR OR EVER RECOMMEND ANYONE TO GO THERE FOR ANYTHING!! I felt disgusted. More
by Mr. Blackshear
Other Employees Tagged: Saumil Bhatt , Ray Bergh, Charles Dansby, Blake Hodoh, The department director never revealed themselves.
July 03, 2025
Everyone here has been super helpful. Eric always makes sure my service goes properly and reviews with me the details over my car. Eric always makes sure my service goes properly and reviews with me the details over my car. More
by karliya4
Other Employees Tagged: Saumil Bhatt, Jeremiah Bivens, Jerome Bigby, VINCENT WELDOM, Ayoub Hezouani , Ray Bergh, Demetrius McQueen, Eric
June 24, 2025
This dealership scammed us and forged our signature on a car loan agreement. We originally agreed to a certain loan term, only to find out after the fact that they secretly added 18 more months to the loan— car loan agreement. We originally agreed to a certain loan term, only to find out after the fact that they secretly added 18 more months to the loan—without our consent. When we confronted them about the unauthorized changes, not a single manager picked up the phone or returned our calls. It’s clear they were dodging accountability and hoping we wouldn’t catch on. This is fraudulent, unethical, and downright predatory. Never again will I buy a car from this place. Do yourself a favor and take your business elsewhere More
by joannobioma
Other Employees Tagged: Saumil Bhatt , Charles Dansby, Blake Hodoh
May 25, 2025
They lie and they don’t keep their promises! !!! Especially management!!!! Brought a car back in March 2025 and I still don’t have my TAG yet. No one is helping me solve a problem you all created !!! Especially management!!!! Brought a car back in March 2025 and I still don’t have my TAG yet. No one is helping me solve a problem you all created. More
by SHARN1JR2
Other Employees Tagged: Saumil Bhatt, VINCENT WELDOM , Ray Bergh, Charles Dansby, Blake Hodoh
May 19, 2025
Sold me a pre-owned vehicle that had an issue which would not qualify it to be certified. Kia wont cover it. ALM through multiple people told m they would take care of it and then promptly ghosted me. would not qualify it to be certified. Kia wont cover it. ALM through multiple people told m they would take care of it and then promptly ghosted me. It is impossible to reach a manager by the phone. Would NOT recommend. More
by Will W
Other Employees Tagged: Saumil Bhatt, Jeremiah Bivens, Jerome Bigby, Kedarius Peoples, CHRIS DAVENPORT, Ayoub Hezouani , Charles Dansby, Blake Hodoh, Kavonte Ivery, Dondre Michael
March 04, 2025
Loving the way they operate and communicate with one another - makes the whole process sufficient - Completely satisfied as of now. another - makes the whole process sufficient - Completely satisfied as of now. More
by kbellerbe93
Other Employees Tagged: Saumil Bhatt, Jeremiah Bivens, Jerome Bigby, Kedarius Peoples, VINCENT WELDOM, CHRIS DAVENPORT, Ayoub Hezouani , Blake Hodoh, Kavonte Ivery, Stanley Ellerbe
February 26, 2025
Hands down the best experience from start to finish I highly recommend anyone to shop with them highly recommend anyone to shop with them More
by jj7820756
Other Employees Tagged: Saumil Bhatt, Jeremiah Bivens, Jerome Bigby, Kedarius Peoples , Charles Dansby, Blake Hodoh, Kavonte Ivery
February 25, 2025
I had a wonderful experience, offered options, and was considered of my feeling. Excellent customer service! considered of my feeling. Excellent customer service! More
by byt1249
Other Employees Tagged: Jeremiah Bivens, Jerome Bigby, Kedarius Peoples , Charles Dansby, Kavonte Ivery
February 12, 2025
Best service! !! Can’t beat it. Will never go anywhere else to get my Kia serviced! !! Can’t beat it. Will never go anywhere else to get my Kia serviced! More
by ashleyashmore
Other Employees Tagged: Saumil Bhatt, Jeremiah Bivens, Jerome Bigby, Kedarius Peoples , Kavonte Ivery, Jawon Shaw, CJ Turner
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