Jerry Johnson | Page 10

Alex Kuhn is on top of his game. Alex made sure I had everything I needed and understood how everything in the vehicle worked. Everyone was really friendly and not pushy at all. The Alex made sure I had everything I needed and understood how everything in the vehicle worked. Everyone was really friendly and not pushy at all. The receptionist at the front desk was amazing and sweet she held my 6 month old and entertained her while we looked at one of the vehicles on the show room floor. She also gave both my sob and daughter little stuffed animals. (I didn't catch her name) I will highly recommend this dealership to all my family and friends. More

Helpful 0

Report | Print

No pressure, very helpful, Good prices We primarily worked with Jorge Reyes. He provided accurate data in a low pressure way! He did anything he could for us. We really appreciate all that We primarily worked with Jorge Reyes. He provided accurate data in a low pressure way! He did anything he could for us. We really appreciate all that he and the team at mark miller Subaru did for us. I have rarely been treated so well in any buying experiance. They treat you like family, the good kind. More

Helpful 1

Report | Print

If Mama Aint Happy My wife has wanted a Subi for awhile now. We looked around and settled on Mark Miller Subaru Midtown. Bob in sales was very patient with all our que My wife has wanted a Subi for awhile now. We looked around and settled on Mark Miller Subaru Midtown. Bob in sales was very patient with all our questions. Jerry in finance did a fast job of the paperwork so I could catch my flight. Josh in accesories arranged to take care of my wife personally to install a purchased accessory to get her in and out the door quickly with her busy schedule. Great job and GREAT car. Love it. More

Helpful 0

Report | Print

This was an experience that I completely did not expect given the recommendations from others about Mark Miller Subaru of SLC's sales team. I'll summarize: I am a student starting my PhD at Univ. of Uta given the recommendations from others about Mark Miller Subaru of SLC's sales team. I'll summarize: I am a student starting my PhD at Univ. of Utah and needed a 2013 Subaru Imprezza with a specific package. I had a large down payment ready and all of my research completed ahead of time. I contacted internet manager Kurt Moyer with my wants and needs. They were explained to Mr.Moyer in plain English and I followed up several times to make sure my appointment and vehicle were set up so that I could come down, sign the paperwork, and leave with my new Subaru. The agreement was made to have my specific vehicle ready for pickup. I did not want any run-around nor did I need the hassle that frequently comes with the buying process hence I had everything ready to rock and roll. Or so I thought... I came in ready to meet with Kurt who had my deal structure. Immediately I was passed off to Carlos Rios who had no idea about what I had discussed with Kurt already. There was confusion and a bit of back and forth that I wanted to completely avoid. Mr.Rios was nice and accommodating, but my business was meant to be handled by Kurt, not someone else who was completely oblivious to the deal structure. They even had the wrong vehicle there waiting for me which was not the one I had requested be held. It was a disorganized mess. Then, there was then a bit of a discrepancy with my large down payment. It become rather evident that Mark Miller Subaru wanted me to put less of a down payment. Why? It's all about making more money. However, they were able to FINALLY approve me with the large down payment. Gee, I wonder why that changed. Additionally, Kurt only came out once to say hi to me. What in the name of all that is holy was the purpose of making an APPOINTMENT when it was executed in such a poor manner? My finance associate was Jerry Johnson who was very easy going and seemingly straight forward which I appreciated. He respected what I wanted and didn't want. No complaints there. Carlos hooked me up with all-weather floor mats at employee cost which I thought was really cool of him. So there it is. Mark Miller Subaru of Salt Lake City gave me an OK experience. I'm a little skeptical of returning to them for service or if they'll try to pull a fast one on me with my warranty. I'd strongly suggest they stick to their promises and treat customers in a more professional manner. Some of us know a thing or two. More

Helpful 3

Report | Print

We were looking for a Subaru Forester, because our previous vehicle had been totaled out by the insurance company. I had done a lot of research on what I wanted and had settled on a Forester. I was previous vehicle had been totaled out by the insurance company. I had done a lot of research on what I wanted and had settled on a Forester. I was looking to buy private because of the extra expense at a dealer. However, when I found a 2010 at Mark Miller Subaru I thought it might work out. We went in and met with Jon -- he was awesome! He actually asked us if he could "win our business today". He was professional, knowledgeable and very pleasant to work with! He didn't bat an eye when I gave him my offer for the car. Then we got handed off to Jerry to go over the financing -- it was the same experience! We are VERY happy with the professional, no-hassle service we received at Mark Miller Subaru. We plan on doing all maintenance right at the dealership! More

Helpful 0

Report | Print

Every one was so nice at the dealership. I did not fell pushed or like i had to buy any thing. They where all really nice and work so hard to get me into my New 2012 Subaru Legacy, I love it!!! The whole pushed or like i had to buy any thing. They where all really nice and work so hard to get me into my New 2012 Subaru Legacy, I love it!!! The whole time they explained every thng and really made sure i knew what they where talking about.I will totally be leacing my next car from them fo sure. until next time -Ryan More

Helpful 0

Report | Print

Working with these three people was a great experience, answered all our questions,and helped getting the best financing available. We would recommend this dealership to everyone with out any reservations. answered all our questions,and helped getting the best financing available. We would recommend this dealership to everyone with out any reservations. The selection was the best in the valley and we found exactly what we were looking and they were willing to help us find what we wanted. More

Helpful 0

Report | Print