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Claremont Toyota
Claremont, CA
4,793 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,794 Reviews of Claremont Toyota
April 30, 2026
Mickey was a nice salesman, and was knowledgeable about Toyotas. Muhammad, floor manager is very personable in listening to any concerns you might have. The finance person I ended up having to use his litt Toyotas. Muhammad, floor manager is very personable in listening to any concerns you might have. The finance person I ended up having to use his little to be desired. I specifically told him over and over and over I did not want to buy anything extra other than the car. He pushed gap Insurance after I specifically said I don’t want to buy anything but the car after I got home I noticed there was a $ 1,950 charge on my contract for every 5000 miles or 50,000 miles which ever comes first for oil changes and tire rotation. I purchased a used car that already had 34,000 miles on it. I did not know that he snuck this in on my contract however, I did initial it. There was so many things to initial and sign so when I got home, I reviewed my contract and discovered this. I made two trips back to the dealer which is 55 miles one way. Unfortunately the contract was not rewritten, this amount was canceled, and that will reduce the outstanding balance of my car loan by.1,950.00. However, if the finance man had not added that on there with the rule of thumb that every thousand dollars equals $20, my car payment would’ve been $40 less a month. I understand this is where the finance department makes their money, but I specifically told him I did not want anything extra. In fact Mickey my salesman, I did not want anything before I even went there. I don’t understand why the contract could not be rewritten, but I guess it would been too much trouble. After my second trip down there, I met with Danielle the finance manager and he apologized for what happened and said he would be speaking to the finance person I had. He said to rewrite the contract would be difficult so I signed a paper canceling the maintenance tire and oil change. Since I had made two trips, he had my gas tank filled. More
by delorescrazyat50
Employees Worked With
Unable to identify the first two financed people I worked with the one when I purchased the car and the one one I made the first trip back his handwriting is scribble. And the first finance manager said he couldn’t give me a copy of the cancellation order, Mickey Hernandez, Daniel Vidales
March 26, 2026
Still waiting on warranty repair after 2 months. Driver door lock still doesn’t work. Service advisor told me it would be completed following week. Service dept doesn’t answer phones so I have no id Driver door lock still doesn’t work. Service advisor told me it would be completed following week. Service dept doesn’t answer phones so I have no idea when my door locks will be working again. More
by CKESTERSON1
Verified CustomerEmployees Worked With
Oscar
February 18, 2026
I have always gotten my car serviced here, but this recent visit made me want to go back to the same advisor for all my future trips here. Bernie Calderon provided exceptional service. He called to mak recent visit made me want to go back to the same advisor for all my future trips here. Bernie Calderon provided exceptional service. He called to make sure I arrived home safely from uber, kept me informed of any offers the dealership had going on, and provided updates on my car, whether it was eta or things my car needed service. I usually pick a random advisor ever time thinking they’re all the same, but Bernie has great customer service More
by aileen
Employees Worked With
Bernie Calderon
January 09, 2026
Quick service, honest opinion, fair prices. Great customer service. It's what I get every time I take my car for service. Service advisor knowledge of service. Great customer service. It's what I get every time I take my car for service. Service advisor knowledge of service. More
by GTCorolla19
Employees Worked With
Berni Calderón
January 06, 2026
Great service and communication! From the phone call to the service appointment. Everyone was kind and helpful. I felt confident knowing my car was in good hands. From the phone call to the service appointment. Everyone was kind and helpful. I felt confident knowing my car was in good hands. More
by Kris B
Employees Worked With
Erik
December 22, 2025
Bruce and Derrick went above and beyond making sure I got the car of my dreams at the price I wanted. Gentlemen thanks for a job well done the car of my dreams at the price I wanted. Gentlemen thanks for a job well done More
by Terrencecline
Employees Worked With
Bruce Wright, Derrick Bates
