Jesse Cognetta
Jesse Cognetta at Dana Ford Lincoln

Jesse Cognetta | Page 16

Sales Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

Contact Me
4.8
213 Reviews

Dealership Experience

18 yrs

Industry Experience

18 yrs

4.8

213 Reviews

Write a Review

213 Reviews of Jesse Cognetta

December 29, 2021

Dealership Rating
Employee Rating

Amazing communication! Was in & out with the no problems!! Would recommend DANA to anyone I know! More

by brianna
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Busacca

Dec 29, 2021

Dana Ford Lincoln responded

Brianna, we are so happy to hear that our team at Dana Ford could earn your business and recommendation! Thank you!

December 28, 2021

Dealership Rating

Ryan, Shawn and everyone else made sure my visit was very expeditious and comfortable throughout my purchase. More

by rosebud13453
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Ortiz, Ryan Peters

Dec 29, 2021

Dana Ford Lincoln responded

We are so happy to hear that Ryan and Shawn and the team at Dana Ford can do such a great job for you! Thank you very much!

December 15, 2021

Dealership Rating
Employee Rating

Owner and Sales manager made for a great experience. This is the 5th vehicle I purchased from them More

by WILLIAMFORMICA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Ortiz, Keith Curran , Douglas Hansen

Dec 16, 2021

Dana Ford Lincoln responded

Thank you for your continued support of Dana Ford! We appreciate your loyal business and look forward to your next visit. Until then, take care and enjoy your new vehicle!

December 14, 2021

Dealership Rating

Professional and friendly environment , where everyone is so helpful and pleasant. Overall experience was top notch. I highly recommend. More

by John R
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Ryan Peters , Anthony Rivera

Dec 16, 2021

Dana Ford Lincoln responded

We're happy to hear the Dana Ford team made this such a great purchase, John! Thank you for coming to see us!

December 13, 2021

Dealership Rating

Its been over a month since the last review and I still have to give a 1 rating, I would give a 0 but 1 is the least I can give. One again after many phone calls all I get it the run a round. I was told I More

by fpen55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, John Daly, Frank Sinatra , Douglas Hansen, Nicholas Squeo

Dec 20, 2021

Dana Ford Lincoln responded

We do apologize for the confusion. I have reached out to our staff and have looked into the situation. We did contact you in regards to this matter and had informed you what occurred and how the situation was being fixed on our end. If you would like us to discuss this again with you please feel free to reach out and we will be happy to explain further.

Dec 20, 2021

fpen55 responded

The situation only gets worse, according to Dana they mailed the check on December 2 to Bank of America after three weeks Bank of America still didn't get it, so Dana cancelled the check, that probably was never sent . After many calls I found out the check was mailed to California to some crazy address, how does a dealership not know where to mail a check for almost $2000. I still think the right hand doesn't know what the left hand is doing in this dealership and I am still waiting for a refund why anyone would deal with this place I have no idea I certainly won't ever again

December 10, 2021

Dealership Rating

When I went to buy out my lease they were not truthful with me until spoke to the Lincoln finance co until they told me what they can charge and what they can not but in the end we were both satisfied tha More

by Honest Tom
Recommend Dealer
No

Other Employees Tagged: Shawn Ortiz , Chris Sellitti

Dec 13, 2021

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

December 01, 2021

Dealership Rating

Jorge was very knowledgeable and helpful with the whole car buying experience. Hands down one of the best car salesmen we’ve met. He made everything smooth and easy. More

by KRiv33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Cornet

Dec 01, 2021

Dana Ford Lincoln responded

Thank you for the wonderful feedback - Jorge will be happy to hear it! We hope you enjoy your new vehicle and look forward to seeing you again next time here at Dana Ford!

November 19, 2021

Dealership Rating
Employee Rating

Harley is great . Dana service was great. Great dealership. Everything was quick and easy. Would recommend More

by robimburgia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, John Daly, Frank Sinatra, Shawn Ortiz , Douglas Hansen, John Locher, Steve Riccardone, Anthony Rivera, Harley Schick

Nov 22, 2021

Dana Ford Lincoln responded

We're so happy Harley gave you such excellent care! Thank you for trusting Dana Ford with your vehicle! We'll see you next time!

November 12, 2021

Dealership Rating
Employee Rating

The worst service it took them 11 weeks to fix my brand new truck t More

by jkishi13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Daly, Chris Cognetta, Keith Curran , Danielle Barbaria, Douglas Hansen, John Locher, Steve Riccardone, Harley Schick

Nov 19, 2021

Dana Ford Lincoln responded

Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, have impacts on every area of business, just as they are in almost every other company doing business at this time. We do apologize for any inconvenience that this has caused you. We would like to discuss these repairs further with you, so please reach out to me. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Nov 19, 2021

jkishi13 responded

Unfortunately that is nothing more then a excuse and not a solution. Your company is full of excuses and horrific customer service. If you cared for your customers as much as you cared about making the almighty dollar your organization could be great instead your owners greed has taking control of his/hers vision and brought you to a sub standard business model

Nov 19, 2021

jkishi13 responded

If you want to discuss this further and satisfy what was a loyal customer you know how to reach me

November 05, 2021

Dealership Rating

Fluids in vehicle weee not topped off. Salesman did not take his time and explain features . Salesman rushed us out dealership after paperwork was finished More

by POCHUCKMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Ryan Peters

Nov 05, 2021

Dana Ford Lincoln responded

Thank you for taking the time to share this feedback. We will be discussing these comments with our team so that we can take steps to improve the service we provide to our valued customers. Please don't hesitate to reach out directly if you have any further questions or concerns. Doug Hansen - GSM - 718-983-8700 ext 262

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