Jesse Gutierrez | Page 23
Quick Lane Service Advisor
Corwin Ford of Tri-Cities
1225 Autoplex Way
Pasco, WA 99301
311 Reviews
Write a Review311 Reviews of Jesse Gutierrez
October 30, 2023
Excellent service on time and flexible with time always enjoy coming here. Been coming here for the past five years enjoy coming here. Been coming here for the past five years More
Other Employees Tagged: Juan Orozco, Doug Butler, Derby Monroe , Bert Flores, Jere Gorsline, Eddie Valencia
October 22, 2023
I called the service center for an appointment to have my transmission looked at. My 2013 focus was having troubles. I got a recall notification that my car had a transmission recall. I made an appointment f transmission looked at. My 2013 focus was having troubles. I got a recall notification that my car had a transmission recall. I made an appointment for two months later. When I got there they informed me that the appointment was for other recalls. I told them that I only made an appointment for transmission. They said it would be the next year to get it looked at. I was not happy at all. They told me that they were at least six months out. I told them that was unacceptable. They said that I could leave it there. They would get to it eventually and they would need to change me for diagnosis. I thought it was a recall problem. They informed me that either way I would pay. Over a month later they called and said it wasn’t the recall problem and I had to pay for the diagnostic. I came to get the car and they informed me that they hadn’t done anything including the other repairs that was supposed to be done on the first appointment. I was very upset. I finally got my car back two weeks later. Two months later and $200 dollars later. Super unhappy with the service!!!! More
October 20, 2023
Juan did a great Job is keeping aware of the status of the truck being worked on great asset to Ford and his mechanic did a fantastic Job in keeping my truck on schedule of the date it was promised to be the truck being worked on great asset to Ford and his mechanic did a fantastic Job in keeping my truck on schedule of the date it was promised to be finished as was done 5 hrs earlier than expected More
Other Employees Tagged: Juan Orozco, Doug Butler, Derby Monroe , Bert Flores, Jere Gorsline, Eddie Valencia
October 19, 2023
I had car trouble on the way home so I had to stop and have it looked at. They expedited my problem and had me back on the road in a couple hours. Very professional and friendly service staff. have it looked at. They expedited my problem and had me back on the road in a couple hours. Very professional and friendly service staff. More

