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Jesse Martinez
Jesse Martinez at Ken Garff Honda Riverdale

Jesse Martinez

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.8
366 Reviews
4.8

366 Reviews

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366 Reviews of Jesse Martinez

January 16, 2026

Dealership Rating
Employee Rating

Excellent service and great work Excellent service and great work. The waiting room is very comfortable, clean, with fresh coffee. Thank you very much for your service! More

by myurisvet
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martinez

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January 07, 2026

Dealership Rating
Employee Rating

New service center is so much better than the old one. Everything went great! Very Satisfied! More

by nadine_rendon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Lawrence

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Jan 07, 2026

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 05, 2026

Dealership Rating
Employee Rating

Jesse is one of the best. I have worked with him many times and he always takes excellent care of me and my vehicles. I will never take my cars anywhere else. More

by MDIREDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Johnson, Josh Caldwell, Frank Perez, Alex Ruiz, Lizzy Lawrence

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December 26, 2025

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Employee Rating

Excellent service and quality work Excellent service and quality work. I would highly recommend this company for anyone looking to get repairs done. More

by Danandkam
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martinez

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Dec 29, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 18, 2025

Dealership Rating
Employee Rating

The service was fine but the up selling was very annoying. I have nothing further to add. More

by henrieshome
Recommend Dealer
No

Other Employees Tagged: Jesse Martinez

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Dec 18, 2025

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Rick Johnson, Service Manager rickj@kengarff.com

December 17, 2025

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Employee Rating

You took over two hours and forty five minutes to balance four tires.You inconvenience me all day More

by None28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 18, 2025

Ken Garff Honda Riverdale responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our service department, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Rick Johnson, Service Manager rickj@kengarff.com

December 16, 2025

Dealership Rating
Employee Rating

Work was done in a timely manner (an improvement from the last few times), advisor communicated well n was personable More

by dellen47
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martinez

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Dec 18, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 09, 2025

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Employee Rating

Thanks for working on my car. As always you did a great job in a timely manner. More

by knthomas29
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Recommend Dealer
Yes
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December 04, 2025

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The dealership was easy to schedule, pay, kept me informed about status on the vehicle. More

by spackermen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 19, 2025

Dealership Rating
Employee Rating

They were good to work with. They came out and showed me the filters and told what I needed to do. More

by kentlisa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Youngdell

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