It's always a pleasure when I come to get my service
done. Jesse was amazing. He kept the communication between us. Current, as I waited for my vehicle and I appreciate that a lot.
done. Jesse was amazing. He kept the communication between us. Current, as I waited for my vehicle and I appreciate that a lot.
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by cemediva1
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Jun 08, 2026 -
Greenway Kia West responded
It is a pleasure to have you choose Greenway Kia West for your vehicle maintenance. I will be sure to share your kind words with Jesse for providing such excellent communication during your visit. We look forward to seeing you at our Orlando and Winter Garden service center for your next appointment.
Joel Hernandez
Service Manager
Took a little longer than I expected, but the service was
good. I liked how I recieved a link with my car details.
good. I liked how I recieved a link with my car details.
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by jemimajc39
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Jun 08, 2026 -
Greenway Kia West responded
It is a pleasure to have you choose Greenway Kia West for your vehicle maintenance. While we strive for absolute speed, we are glad the service met your expectations and that you found the digital vehicle details link useful for your visit to our Orlando and Winter Garden facility. We look forward to seeing you for your next scheduled maintenance.
Joel Hernandez
Service Manager
He is a awesome person to work with Very attentive Thanks
for his help Grateful
for his help Grateful
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by mikescarano
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Jun 08, 2026 -
Greenway Kia West responded
It is great to hear that you had an attentive and helpful experience with our team. We pride ourselves on providing high-quality service at our facility in the Orlando and Winter Garden area. I will be sure to share your kind words with the staff member you worked with. We look forward to seeing you for your next scheduled maintenance.
Anas Lazaar
General Manager
Exceptional service from Jesse!
Honest, knowledgeable, and genuinely focused on making sure customers are taken care of.
I brought my Kia Sportage in for routine maintenance, and
Honest, knowledgeable, and genuinely focused on making sure customers are taken care of.
I brought my Kia Sportage in for routine maintenance, and Jesse made the entire experience easy and stress-free. He kept me informed throughout the process, clearly explained what was being done, and even gave me a helpful heads-up on what to expect at future service visits. Professional, trustworthy, and friendly from start to finish. Thanks, Jesse!
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by Megan.thomas.dec1209
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Greenway Kia West responded
It is great to hear that Jesse provided such an honest and knowledgeable experience while assisting you with your Kia Sportage. We strive to provide transparent and professional care to all our guests at Greenway Kia West. I will be sure to share your kind words with Jesse for his dedication to ensuring you were well taken care of in the Orlando and Winter Garden area. We look forward to seeing you for your next scheduled maintenance.
Joel Hernandez
Service Manager
Professional and amicable Good experience overall No
problems so far only con wait time But satisfied so far
problems so far only con wait time But satisfied so far
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by XORTIZ1028
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Jun 08, 2026 -
Greenway Kia West responded
It is a pleasure to have you choose Greenway Kia West for your vehicle needs. We strive to provide professional and amicable service to every guest in the Orlando and Winter Garden area. We look forward to seeing you for your next scheduled maintenance.
Anas Lazaar
General Manager
I truly appreciate the time that Galina Lappo spent with
me looking at new cars, and I also appreciated the kind nature of Jesse Martinez. It was very professional and very nice to deal with. You're waiting
me looking at new cars, and I also appreciated the kind nature of Jesse Martinez. It was very professional and very nice to deal with. You're waiting area was very comfortable while my car was being serviced.
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by janetlehto
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Jun 08, 2026 -
Greenway Kia West responded
It is a pleasure to have you choose Greenway Kia West for your vehicle needs. I am glad that Galina Lappo and Jesse Martinez provided such a professional experience while assisting you. We strive to provide transparent pricing and an ease of purchase for every guest in the Orlando and Winter Garden area. I will be sure to share your kind words with them. We look forward to seeing you for your next scheduled maintenance.
Anas Lazaar
General Manager
They made sure that every problem I had was taken care
of. Great service and excellent customer service!!
of. Great service and excellent customer service!!
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by SAMDMS07
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Jun 08, 2026 -
Greenway Kia West responded
We are committed to providing top-tier care for your vehicle. It is rewarding to hear that our team ensured every concern was addressed with excellent service. We look forward to seeing you for your next scheduled maintenance.
Joel Hernandez
Service Manager
Best technical team and very patience.
Brett understands the issue so fast. And provided the quote
Brett understands the issue so fast. And provided the quote
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by ark.crish
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brett Sopocy
, Jo is the best customer service
May 26, 2026 -
Greenway Kia West responded
We are very proud to hear that you had such a great experience with our service department. I will be sure to share your kind words with Brett, as he always works hard to understand vehicle issues quickly and provide clear, professional guidance. Delivering exceptional care and technical expertise is what we aim for every day at Greenway Kia West, and we are glad our team took such good care of you. Thank you for trusting us with your automotive needs in the Orlando and Winter Garden area, and we look forward to welcoming you back for your next scheduled maintenance.
Joel Hernandez
Service Manager
My overall experience with my recent visit was pleasant.
It's a small service center and very hectic.
It's a small service center and very hectic.
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by MZGIVEE
Verified Customer
Verified Customer
May 26, 2026 -
Greenway Kia West responded
We are glad to hear that your overall experience during your recent visit was pleasant. Providing dedicated care to our guests throughout the Orlando and Winter Garden area is very important to us, and we appreciate your patience during busy periods in our service department. Thank you for choosing Greenway Kia West, and we look forward to welcoming you back for your next scheduled maintenance.
Joel Hernandez
Service Manager
Very busy.
I had appointment and still had to wait. Didn't get the courtesy ride home.
I had appointment and still had to wait. Didn't get the courtesy ride home.
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by Redflygirl
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
May 26, 2026 -
Greenway Kia West responded
We understand your frustration regarding the wait time and the unavailability of the courtesy ride during your appointment. Providing a smooth and efficient experience is important to us, and we regret that we fell short of your expectations during a busy period at our facility. Please visit the dealership or call our main line and ask for me directly so we can resolve this for you.
Joel Hernandez
Service Manager
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