Jesse Martins | Page 5

Greenway Kia West responded

Nos alegra mucho saber que todo nuestro equipo, desde las personas que reciben los carros hasta el personal de la oficina, le brindó una atención muy atenta y de excelente calidad. En Greenway Kia West nos esforzamos diariamente por ofrecer un proceso cómodo, transparente y con total facilidad de compra para todos nuestros clientes de Orlando y Winter Garden. Le agradecemos su confianza en nosotros y esperamos tener el placer de darle la bienvenida nuevamente en su próximo mantenimiento programado o futura compra. Anas Lazaar General Manager

Greenway Kia West responded

We are incredibly proud to hear that Tony, Mark, and our entire team always look out for you and provide such nice, attentive care for your vehicle. Delivering a premium experience and maintaining clear communication with our guests is exactly what we strive for every single day at Greenway Kia West. I will be sure to share your wonderful feedback with Tony, Mark, and the rest of the staff, as they take great pride in serving our community throughout the Orlando and Winter Garden area. Thank you for your continued trust and support, and we look forward to welcoming you back for your next scheduled maintenance! Joel Hernandez Service Manager

Greenway Kia West responded

We are proud to hear that you experienced the best customer service during your recent visit. I will be sure to share your kind words with Jesse, as he always works hard to promptly resolve any concerns and provide exceptional care for our guests and their vehicles. Delivering a premium experience and complete dedication is what we strive for every day at Greenway Kia West, and we are glad we could get your Kia K5 back in perfect shape. Thank you for choosing us here in the Orlando and Winter Garden area, and we look forward to welcoming you back for your next scheduled maintenance. Joel Hernandez Service Manager

Greenway Kia West responded

We are thrilled to hear that you felt completely confident during your recent visit and that our personnel provided excellent service. Keeping you well-informed with a complete, detailed report of the job done is exactly what our certified technicians aim for every single day at Greenway Kia West. Thank you for trusting us with your vehicle care here in the Orlando and Winter Garden area, and we look forward to welcoming you back for your next scheduled maintenance. Joel Hernandez Service Manager

Greenway Kia West responded

We understand your frustration regarding the excessive wait time to retrieve the vehicle due to a system outage, as well as the financial impact this delay had on your scheduled work route. Providing timely service and a smooth experience is important to us, and we regret that we fell short of your expectations during your recent visit to our facility. Please visit the dealership or call our main line and ask for me directly so we can resolve this for you. Joel Hernandez Service Manager

Greenway Kia West responded

We are proud to hear that you received very fast and professional service during your recent visit! Providing clear communication and keeping our guests constantly updated on the status of their vehicle is exactly what we strive for every day at Greenway Kia West. I will be sure to share your wonderful feedback with Jesse, as he takes great pride in being highly reliable and extremely professional for our community throughout the Orlando and Winter Garden area. Thank you for your trust and support, and we look forward to welcoming you back for your next scheduled maintenance! Joel Hernandez Service Manager

Greenway Kia West responded

We are proud to hear that you had such a quick and welcoming experience during your recent visit! Providing friendly hospitality, clear communication, and efficient service is exactly what we strive for every single day at Greenway Kia West. I will be sure to share your kind words with Jesse, as he always works hard to ensure our guests are taken care of promptly. Thank you for choosing us here in the Orlando and Winter Garden area, and we look forward to welcoming you back for your next scheduled maintenance! Joel Hernandez Service Manager

Greenway Kia West responded

We are pleased to hear that Mr. Jesse provided such satisfying service and maintained excellent communication while helping you get things done correctly. Our team at Greenway Kia West in Orlando is committed to providing a professional experience for all of our guests. We look forward to seeing you again in Winter Garden for your next scheduled maintenance visit. Joel Hernandez Service Manager

Greenway Kia West responded

We are thrilled to hear that you consistently receive fast and professional care in our service department at Greenway Kia West. Maintaining a clean facility and providing a high level of hospitality for our guests in the Clermont and Central Florida area is our top priority. I will be sure to share your kind words with our entire service team. We look forward to seeing you again for your next scheduled maintenance visit. Joel Hernandez Service Manager

Greenway Kia West responded

We are pleased to hear that you received excellent customer service and felt well-cared for during your visit to Greenway Kia West. Providing clear explanations and a hospitable environment for our guests in the Ocoee and Winter Garden areas is our top priority. I will be sure to share your kind words with the team regarding their attentive service. We look forward to seeing you again for your next scheduled maintenance visit. Joel Hernandez Service Manager