Jesse knapp
Jesse knapp at Plaza Cadillac
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Jesse knapp | Page 2

Sales Consultant

Plaza Cadillac

8893 US-441
Leesburg, FL 34788

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4.6
118 Reviews

From Jacksonville Florida , 2 children, 5 grandchildren , 2 great grandchildren. 2 German Shepherds, and a lovely wife! Worked with Jacksonville Jaguars

Dealership Experience

7 yrs, 11 mos

Industry Experience

7 yrs, 11 mos

Specialties & Trainings

Certified Cadillac Sales Consultant

4.6

118 Reviews

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118 Reviews of Jesse knapp

May 19, 2023

Dealership Rating
Employee Rating

Everyone did a great job. Harry and Steve are great service reps,. You couldn’t do any better, The old gentleman who have wears the hat also was great. I was not impressed wit More

by MDRASH1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harry & Steve did a great job

May 17, 2023

Dealership Rating
Employee Rating

I was Told By David My Sales RepThat TheManager Took Off $1,000 Dollars! HeDidnt! I’m Mad I Didn’t Catch It When I Was With Mark . I Never Would Have Made The Deal. It’s My Fault For Trusting! I Needed A C More

by rrtnyone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 18, 2023

Plaza Cadillac responded

Thanks for your feedback. Transparency is important to us. I have reviewed all the transaction paperwork that you approved with David and see no mention anywhere of a discount being offered or promised. Our online price was already $1,000 below market value, perhaps that is what he said and there was a misunderstanding? If there is something I'm missing I would like to know more, please feel free to contact me directly. Tony Pagano, GSM 352-787-1323 x-201

April 13, 2023

Dealership Rating
Employee Rating

Jesse was a pleasure to work with from the moment we walked into the dealership until after we took delivery of our new Cadillac XT4. More

by rroemer715
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Tony Pagano , Harry

April 05, 2023

Dealership Rating
Employee Rating

I have been coming here for service during the winter months and I find that this dealership has great customer service and will be back. More

by jwbcab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 28, 2023

Dealership Rating
Employee Rating

I'm really disappointed in the parts department. They ordered the wrong part. Both times that I've ordered something they have never called to let me know. Spent 2 hours there the last time to have More

by jasmom23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Allen

Jan 31, 2023

Plaza Cadillac responded

we are very sorry for the miss communication on what Moulding that need to be ordered. I know when the realized it was wrong side, they were trying to find one at local dealers. When we ordered second time the part came in FedEx Friday morning. May understanding is that service called you monday to set a time. Once again please except my apology.

January 24, 2023

Dealership Rating
Employee Rating

Very customer oriented , staff friendly and interested in doing all they can to make your experience top shelf. More

by wschoemer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

January 15, 2023

Dealership Rating
Employee Rating

The salesman Rick was very professional and accommodating.the sales manager from North Carolina was very friendly. The man that done the paperwork knew what he was doing and made the transactio More

by tompayton74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Rick Jimenez

January 14, 2023

Dealership Rating
Employee Rating

The service is beyond excellent call very friendly, very informative always a pleasure to visit More

by jimmy121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 20, 2022

Dealership Rating
Employee Rating

Everyone I spoke with has been very helpful and getting me the help I needed for my Cadillac More

by ME.ROWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 20, 2022

Dealership Rating
Employee Rating

I can’t stress this enough how much I love and appreciate the customer service. I enjoy being able to have my car serviced when I need it done. When there’s no appointments available, I’m called when someone More

by TOMIKAHUMPHRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Patrick Bianchi

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