Jesse knapp | Page 5

I'm really disappointed in the parts department. They ordered the wrong part. Both times that I've ordered something they have never called to let me know. Spent 2 hours there the last time to have They ordered the wrong part. Both times that I've ordered something they have never called to let me know. Spent 2 hours there the last time to have the part replaced, which was not supposed to take long, for them to inform me it was the wrong part. They had the correct part overnighted and still haven't heard from them. The service department has been great about washing the car and finding out the part was defective. More

by jasmom23 Verified Customer Verified Customer

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Very customer oriented , staff friendly and interested in doing all they can to make your experience top shelf. doing all they can to make your experience top shelf. More

by wschoemer Verified Customer Verified Customer

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The salesman Rick was very professional and accommodating.the sales manager from North Carolina was very friendly. The man that done the paperwork knew what he was doing and made the transactio accommodating.the sales manager from North Carolina was very friendly. The man that done the paperwork knew what he was doing and made the transaction very efficient. It was a pleasure doing business with Plaza Cadillac. More

by tompayton74 Verified Customer Verified Customer

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The service is beyond excellent call very friendly, very informative always a pleasure to visit informative always a pleasure to visit More

by jimmy121 Verified Customer Verified Customer

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Everyone I spoke with has been very helpful and getting me the help I needed for my Cadillac me the help I needed for my Cadillac More

by ME.ROWE Verified Customer Verified Customer

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I can’t stress this enough how much I love and appreciate the customer service. I enjoy being able to have my car serviced when I need it done. When there’s no appointments available, I’m called when someone the customer service. I enjoy being able to have my car serviced when I need it done. When there’s no appointments available, I’m called when someone cancels. More

by TOMIKAHUMPHRIES Verified Customer Verified Customer

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Clean, Friendly, and Cadillac worthy service center and sales department. God willing, I will be a repeat customer. I recommend Plaza Cadillac to my family and friends. sales department. God willing, I will be a repeat customer. I recommend Plaza Cadillac to my family and friends. More

by JIMCAIN11 Verified Customer Verified Customer

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He is definitely personable, professional, and knowledgeable about Cadillac and our 2023 xt5 inside and out! knowledgeable about Cadillac and our 2023 xt5 inside and out! More

by NANCYS.33 Verified Customer Verified Customer

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Jesse was awesome. Very knowledgeable and made us feel very comfortable. We went the extra mile to help us with all of our questions. He’s definitely an asset to the de Very knowledgeable and made us feel very comfortable. We went the extra mile to help us with all of our questions. He’s definitely an asset to the dealership. Best dealership experience I’ve ever had. Jessie went above and beyond to satisfy us. More

by Philenajones51 Verified Customer Verified Customer

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Harry is great wait time was less than last time usually hour and a half hour and a half More

by DEEJOHNS Verified Customer Verified Customer

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