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Jessica Beesley
Jessica Beesley at Gordie Boucher Ford of Kenosha

Jessica Beesley | Page 14

Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.8
141 Reviews

Dealership Experience

4 yrs, 9 mos

4.8

141 Reviews

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141 Reviews of Jessica Beesley

November 16, 2024

Dealership Rating
Employee Rating

Great service, very helpful, friendly sales team and service team. Polite and courteous. Willing to listen to what I needed and wanted. More

by ITISPHILB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Cairo, Bradford Titone

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Nov 18, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

November 11, 2024

Dealership Rating
Employee Rating

They did a great job picking up my vehicle and service. The person was very professional. More

by rodrigur23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 11, 2024

Gordie Boucher Ford of Kenosha responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, for choosing Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager 262-697-0700

November 07, 2024

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Employee Rating

I waited 3 full days from the time of the appointment to hear about my car, I had to call them and demand someone to tell me what is going on with the car. Then when it was done it took them over an hour More

by Coletteerbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Nov 11, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Colette, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Belal Barakat Service Manager 262-697-0700

October 28, 2024

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Employee Rating

They did their job and kept me advised of their progress told me about pick up and drop off More

by Wjeiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 29, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

October 27, 2024

Dealership Rating
Employee Rating

Outstanding service during a difficult situation! Highly recommend! Thank you for your dedication to our repair! More

by HTIDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 28, 2024

Gordie Boucher Ford of Kenosha responded

It's great to hear that Jessica and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

October 26, 2024

Dealership Rating
Employee Rating

I was very impressed with the service of the Service Department. They were on top of things. More

by mhollar773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone, Duane Henderson, Sam Alcazar , Katie Eckman

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Oct 27, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

October 13, 2024

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Employee Rating

Just before heading out on vacation and during their system hack they took my truck in and took care of my issue so we could enjoy our vacation. Jessica was great!!! More

by DCBBRISTOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 13, 2024

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that Jessica had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

October 12, 2024

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Employee Rating

Well. It's usually always that when I go in with a small request I'm surprised to find out new things. More

by susanguffa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 13, 2024

Gordie Boucher Ford of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Belal Barakat Service Manager 262-697-0700

September 02, 2024

Dealership Rating
Employee Rating

Great People and service there- was 1st time there and was great experience - Thank You More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone

Print
Sep 03, 2024

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, Ken, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

August 16, 2024

Dealership Rating
Employee Rating

I brought the pickup in for a recall. .i had a door ajar dash light on and told them to look into that..i was told the mechanic needed another hour to work on it which i approved..when the More

by Bobby Broome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Aug 21, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Belal Barakat Service Manager 262-697-0700

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