Jessica Beesley | Page 6

Gordie Boucher Ford of Kenosha responded

Thank you for the great 5-star review! We’re glad to hear that Jessica provided a positive experience and kept you updated with prompt feedback and video updates throughout your visit. Addressing your questions and concerns clearly and confidently is exactly the level of service we strive for at Gordie Boucher Ford of Kenosha, and we’re happy to know it made a difference. Thank you for choosing us we look forward to serving you again on your next visit! Sal Papppalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the outstanding 5-star review! We’re thrilled to hear that your service experience was excellent and that Jessica did a great job assisting with the paperwork. It’s also great to know that Trevor was able to confirm your labor and parts were fully covered under warranty that peace of mind is exactly what we want our customers to enjoy. We’re glad Barb helped make the waiting area feel warm and personable! We truly appreciate your feedback on our new location and dealership as well. Creating a more comfortable, efficient, and customer-focused environment has been a major priority, and it means a lot to hear that the improvement stands out. Our team really is proud of it and proud to serve you. Thank you for choosing Gordie Boucher Ford of Kenosha. We look forward to seeing you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful 5-star review! We’re delighted to hear that Jessica, Barb, and Katie provided pleasant, professional, and helpful service throughout your visit. Keeping you informed on the services being performed and the progress from beginning to end is exactly the experience we strive to deliver at Gordie Boucher Ford of Kenosha. We truly appreciate your feedback and thank you for choosing us. We look forward to serving you again at your next appointment! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback and for sharing your experience with us. We’re glad to hear that your overall visit was good, but we sincerely apologize for the communication gaps during the process that’s an area we take seriously, and your comments help us improve. We also appreciate your suggestion regarding an online payment portal for our Pickup & Delivery valet service. This is valuable feedback, and we’re actively reviewing enhancements to make the experience smoother and more convenient for our customers. Thank you again for choosing Gordie Boucher Ford of Kenosha. We hope to provide you with a truly excellent experience on your next visit. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re so glad to hear that our team took great care of your car and provided efficient service. At Gordie Boucher Ford of Kenosha, we’re committed to making every visit easy and professional. We appreciate your trust and look forward to seeing you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful feedback! We’re thrilled to hear that our staff provided helpful, thorough service and took the time to explain everything clearly. At Gordie Boucher Ford of Kenosha, we pride ourselves on delivering exceptional care and transparency to every customer. We truly appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic feedback! We’re thrilled to hear that Jessica went above and beyond to help get your transmission repaired and kept you informed throughout the process. Her dedication to customer care truly represents what we strive for at Gordie Boucher Ford of Kenosha making every experience smooth and stress-free. And yes, we agree Barb’s cookies are the best finishing touch! We truly appreciate your kind words and look forward to seeing you again. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words! We’re thrilled to hear that Jessica made such a positive impact on your experience. Her genuine care, knowledge, and commitment to customer satisfaction truly embody what we strive for every day at Gordie Boucher Ford of Kenosha. We’ll be sure to share your feedback with her she’ll be so glad to hear it! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your incredible loyalty and continued trust! We’re honored that you’ve chosen Gordie Boucher Ford of Kenosha for your last five vehicle purchases. It means so much to know you value our fair and transparent buying process, as well as the great service provided by our team. We truly appreciate your support and look forward to continuing to serve you for many years to come! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad your first visit with us for your Mustang Mach-E recall went smoothly and that our team made you feel welcome. At Gordie Boucher Ford of Kenosha, we pride ourselves on friendly, helpful service and a seamless experience from start to finish. We truly appreciate your trust and look forward to seeing you again! Sal Pappalardo General Manager