Trey Purvis has helped me with 2 BMW’s and each time has
been very helpful in all phases of each transaction. He was very patient and totally competent and professional.
I would,and have recommended Trey
been very helpful in all phases of each transaction. He was very patient and totally competent and professional.
I would,and have recommended Trey to others wanting a BMW. Your company is lucky to have Trey working with you.
He’s very good.
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by Sportscar
Jul 01, 2022 -
BMW of Tallahassee responded
Thank you for leaving Terrance this positive review and recommendation! We are so glad that he consistently takes great care of you! He will be honored to hear of your very kind words. Please drive safely, and do not hesitate to let us know if there is ever anything more that he and the team may help you with!
I’ve had BMW’s for over 15 years now and the customer
service I receive at Capital Euro cars is a major contributor as to why. Kris DeVaney and Jo Gruen always take care of me. I call on a whim and as I
service I receive at Capital Euro cars is a major contributor as to why. Kris DeVaney and Jo Gruen always take care of me. I call on a whim and as I arrive Kris has a loaner car ready for me to leave in, paper work done and I’m out the door within 10 minutes. He really does go above and beyond to ensure the experience is as seamless as possible… Thank you to both of you for making my car life easy, super appreciate it !
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by dauzzie
Other Employees Tagged:
Joe Gruen
, Kris Devaney
Jun 30, 2022 -
BMW of Tallahassee responded
Thank you so much for your amazing review! We are so glad that Kris and Joe consistently take great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!
Jessica Carbaugh is awesome!
She's always professional, very friendly, and provides great service each time I come in.
She's always professional, very friendly, and provides great service each time I come in.
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by Phyllis
Jun 28, 2022 -
BMW of Tallahassee responded
Phyllis,
Thank you for sharing the positive experience you had with Jessica! We are so glad that she consistently provides you with top-notch service! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
Jess was very professional and helpful!
And the trolly driver, Jenny, was also. Thank you for a pleasant experience.
And the trolly driver, Jenny, was also. Thank you for a pleasant experience.
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by Rapunzels05
Other Employees Tagged:
Jenny- Shuttle driver
Jun 28, 2022 -
BMW of Tallahassee responded
Thank you so much for your wonderful review! We are so glad that Jessica and Jenny provided you with a top-notch experience! It is our pleasure to assist you in any way possible. Safe travels!
Jessica Carbaugh was very helpful and a pleasure to work
with. I appreciate her help!
with. I appreciate her help!
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by Eli
Jun 22, 2022 -
BMW of Tallahassee responded
Eli,
Thank you for taking the time to leave Jessica this positive review! We are so glad that she took great care of you. It us our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs!
Service Providers are great.
However, customer service / switchboard could be improved. I found that messages were not related to Service Providers for timely response.
However, customer service / switchboard could be improved. I found that messages were not related to Service Providers for timely response.
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by Shanamai
Jessica Carbaugh was excellent and is very knowledgeable
of the service required for my BMW.
of the service required for my BMW.
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by Driver
Jun 09, 2022 -
BMW of Tallahassee responded
Thank you for leaving Jessica this positive review! We are happy to hear that she provided you with top-notch service throughout your visit. it is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
My service advisor, Jessica Carbaugh, is truly amazing at
her profession. She is always helpful, knowledgeable, and courteous. She is a genuine asset to BMW.
her profession. She is always helpful, knowledgeable, and courteous. She is a genuine asset to BMW.
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by Nurse Ladybug
Jun 03, 2022 -
BMW of Tallahassee responded
Thank you so much for your positive review! We are delighted that Jessica consistently takes great care of you. She will be honored to hear of your kind words. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!
Outstanding folks doing a great job, however the repair
costs are too high. If BMW would bring their repair cost in line with the rest of Tallahassee, I believe they would double their business.
costs are too high. If BMW would bring their repair cost in line with the rest of Tallahassee, I believe they would double their business.
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by bill
Jessica Carbaugh in service was excellent.
She handled our situation extremely well and gave us some excellent advice!
She handled our situation extremely well and gave us some excellent advice!
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by Striker
May 02, 2022 -
BMW of Tallahassee responded
We are so glad that Jessica could be of assistance to you, and we greatly appreciate you taking the time to leave her this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!