Jessica Carbaugh | Page 4

Ian Wyre has been my service advisor for almost ten years! He always provides exceptional customer service and is very knowledgeable. His professionalism is the reason I continue to patronize Capital B years! He always provides exceptional customer service and is very knowledgeable. His professionalism is the reason I continue to patronize Capital BMW! He is definitely an asset to the company! More

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Jessica Carbaugh is extremely wonderful. She spoke to me with kindness and dignity. She kept me informed, step by step. She is just a wonderful person to have one your team. She spoke to me with kindness and dignity. She kept me informed, step by step. She is just a wonderful person to have one your team. More

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The person who sold me the car didn't have my best interest in mind. Didn't offer to tell me anything about the vehicle. My car ran hot without warning after a normal drive around the city. Never shou interest in mind. Didn't offer to tell me anything about the vehicle. My car ran hot without warning after a normal drive around the city. Never should have happened. However, Jessica Carbaugh was awesome in her recovery of the issue. She kept me informed of everything stepped taken during the repair of the car. More

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Jessica Carbaugh has been so helpful, I just wanted to say how very much I appreciated working with her! My beautiful BMW was deemed a total loss. This was very sad news for me and I’d never been faced wi say how very much I appreciated working with her! My beautiful BMW was deemed a total loss. This was very sad news for me and I’d never been faced with a situation like this. Jessica walked me through it each step of the way, helping me deal with my insurance company, etc. Her knowledge and assistance made a huge difference in this experience for me and for that I’m very grateful. More

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Jessica Carbaugh was very helpful at my visit 4/13/22. Kept me informed throughout servicing as well as asking if I needed anything. Pleased with her help. Kept me informed throughout servicing as well as asking if I needed anything. Pleased with her help. More

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Jessica has very compassionate in doing her job. I received my car back, before expected. I received my car back, before expected. More

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Fantastic job- Kris was very efficient! Everything was on time and there were no surprises. Everything was on time and there were no surprises. More

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Kris was super helpful and was very good at answering any questions I had, he also kept me updated about my car and everything I needed fixed was done in in only a few days questions I had, he also kept me updated about my car and everything I needed fixed was done in in only a few days More

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I had a very pleasant experience with Capital BMW. Jessica Carbaugh, BMW SA, was very attentive and took care of getting my vehicle serviced and returned to me quickly. I definitely recommend her and Jessica Carbaugh, BMW SA, was very attentive and took care of getting my vehicle serviced and returned to me quickly. I definitely recommend her and this dealer for all your BMW needs. I will be a returning customer! Thanks Jessica! More

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Jessica was my service rep and was on top of her game to get my car serviced for an emissions recall and key fob battery. She keep me apprised of the status and briefed me at check out. Regards, John get my car serviced for an emissions recall and key fob battery. She keep me apprised of the status and briefed me at check out. Regards, John Outland More

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