Jessica Dalton
Jessica Dalton at Germain Mazda West

Jessica Dalton

Service Manager

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

Contact Me
4.8
5 Reviews

Hi, I'm Jess! I have been in the automotive industry for 31 years now and spent 17 years of that as a technician. I enjoy spending quality time with my friends and family. I also love to golf, travel and spend time outdoors. I am also ready for grandbabies LOL! I pride myself in providing excellent customer service and taking great care of you and your vehicle. Come see us today!

Dealership Experience

4 yrs, 9 mos

Industry Experience

30 yrs, 8 mos

4.8

5 Reviews

Write a Review

5 Reviews of Jessica Dalton

February 07, 2026

Dealership Rating
Employee Rating

Overall was good. Everybody is friendly I would say that there needed to be better communication in regards to the offer that was made to me regarding the second key b More

by Marla.ohara1
Recommend Dealer
Yes

Other Employees Tagged: Jessica Dalton

Feb 09, 2026

Germain Mazda West responded

Thank you for sharing your feedback, Marla. We’re happy to hear our team was friendly and we apologize for any confusion regarding the key. We will make sure to address this with our team. We hope you enjoy your new car! - The Germain Mazda West Team

December 12, 2025

Dealership Rating
Employee Rating

I was very satisfied with the customer service they were polite and very helpful I would definitely recommend them. Thank you More

by dbrh_wtrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Allen, Efrain Hidalgo, Jolie Carroll , Jason Masteller

Dec 14, 2025

Germain Mazda West responded

We’re so pleased to see your recommendation of Germain Mazda West! Thank you for your support and kind words about our helpful team, we hope to welcome you back again in the future.

August 08, 2025

Dealership Rating
Employee Rating

Good folks to work with. New car purchase was hassle free. The service department is a first class operation. I have high confidence in their ability to help us maintain our More

by DLEE13352
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 11, 2025

Germain Mazda West responded

Thank you for sharing your feedback! We’re glad you had a smooth experience with our sales and service teams. We're excited to help you maintain your new Mazda CX-30 for miles to come! - Germain Mazda West

July 21, 2025

Dealership Rating
Employee Rating

I always have the best experience at Germain Mazda West. They give great service and communication! More

by JCELLIOTT13
Recommend Dealer
Yes
Jul 22, 2025

Germain Mazda West responded

Thanks so much for the 5-star review of Germain Mazda West!

June 20, 2025

Dealership Rating
Employee Rating

Excellent customer service and pricing! I could not have gotten better quality service at any other dealership. More

by SATERBROOKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli, John Bechtel

Jun 23, 2025

Germain Mazda West responded

We're elated to hear that you received excellent service and pricing at Germain Mazda West! Thank you for choosing us, and we hope you're enjoying your new vehicle.

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