Jessica Goodale
Assistant Service Manager
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
143 Reviews
Write a Review143 Reviews of Jessica Goodale
March 14, 2026
Bought a 2026 MDX after receiving calls from the dealership about trading in our 2024 MDX. We were in a hurry the day we purchased the vehicle and had to bring it back for a couple of items after re dealership about trading in our 2024 MDX. We were in a hurry the day we purchased the vehicle and had to bring it back for a couple of items after returning from a vacation. There were a couple of things that needed to be done including working on a problem I caused. In the end all was done but it seems there was some communication issues between service and sales so I took 5 days for everything to get done. More
Other Employees Tagged: Jessica Goodale
March 09, 2026
Cisco, Kevin, and Jessica are the best service writers in the business! The technicians in the back are second to none! the business! The technicians in the back are second to none! More
Other Employees Tagged: Devin Sheldon, John Price, Cisco Lugo, Kevin Rafeek, Travis Battles, Rabih Kassam, Adam Rodriguez, John Barker, Matthew Tankersley, , Cisco, Jessica, Kevin
March 06, 2026
Jessica is wonderful! ! She always had a smile on her face and is willing to go above and beyond. She is the reason I always come back to your group. ! She always had a smile on her face and is willing to go above and beyond. She is the reason I always come back to your group. More
Other Employees Tagged: Jessica Goodale
March 06, 2026
Great customer service. Staff was friendly, well prepared, knowledgeable on every level. Will be back for all car needs Staff was friendly, well prepared, knowledgeable on every level. Will be back for all car needs More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek

