Jessica Goodale | Page 2
Assistant Service Manager
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
181 Reviews
Write a Review181 Reviews of Jessica Goodale
April 17, 2026
Nice people and friendly greeted by multiple people when you enter the dealership would buy from here again you enter the dealership would buy from here again More
Other Employees Tagged: Brett Whitney, Cisco Lugo, Kevin Rafeek, Travis Battles, Rabih Kassam, Adam Rodriguez, Amanda Bell
April 16, 2026
Hello everything was good thank everyone for the generosity that I received the updates the rental again thank you southern Acura I will use your services again in the future generosity that I received the updates the rental again thank you southern Acura I will use your services again in the future More
Other Employees Tagged: I don’t remember her name she works in the service department
April 15, 2026
Everything was great! I was in and out in under a days time. Everyone was super friendly and having a nice morning/afternoon. Jessica got me all set and squared away and I I was in and out in under a days time. Everyone was super friendly and having a nice morning/afternoon. Jessica got me all set and squared away and I'm very grateful. Ms Teresa was also very nice and personable while helping me get a loaner for the day. The gentleman workers held doors open for me and all were very friendly. It was another great experience! Thank you!! More
Other Employees Tagged: Jessica Goodale
April 15, 2026
They received my car. Looked at what I needed and sent me the info to review so I could get fixed what I needed fixed now and make arrangements for the rest later. Looked at what I needed and sent me the info to review so I could get fixed what I needed fixed now and make arrangements for the rest later. More
Other Employees Tagged: Jessica Goodale
April 13, 2026
This is an updated review. There was an issue with my initial oil change service on 4/10/26 where the oil cap was not replaced properly, resulting in oil splashing into the eng There was an issue with my initial oil change service on 4/10/26 where the oil cap was not replaced properly, resulting in oil splashing into the engine bay and subsequently making a mess of my driveway. Upon notification of the issue on 4/14, Jessica Goodale was very professional and quick with addressing the problem. My car was inspected the next day and returned with a cleaned engine bay. I understand that mistakes can be made, and I appreciated this service department's prompt remedial action. More
Other Employees Tagged: Jessica Goodale
April 12, 2026
Ms. Goodale was exceptional. She was professional, courteous, and compassionate. I am very grateful for the customer service I received. Thank You, Ms. Goodale. R/MJSPichon courteous, and compassionate. I am very grateful for the customer service I received. Thank You, Ms. Goodale. R/MJSPichon More
Other Employees Tagged: Jessica Goodale

