Jessica Goodale
Jessica Goodale at Southern Acura Newport News

Jessica Goodale | Page 16

Assistant Service Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
222 Reviews
4.9

222 Reviews

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222 Reviews of Jessica Goodale

December 10, 2025

Dealership Rating
Employee Rating

Clean the snow for me Clean the snow for me off my car. Coffee was good. More

by DELORNS
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Dec 12, 2025

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 10, 2025

Dealership Rating
Employee Rating

I had a tight schedule and then communications were clear and made it easy for me to plan More

by PAULMREAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 09, 2025

Dealership Rating
Employee Rating

easy to make appointments. people at dealership, very helpful. Hopefully repair on dealership will be completed, soon. More

by FWCORYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 06, 2025

Dealership Rating
Employee Rating

I was having a terrible week since losing my car key. Jessica was the only bright spot, she was super friendly and helpful. She got my car in almost immediately and kept me updated on the progress. It wa More

by missbecka96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

December 05, 2025

Dealership Rating
Employee Rating

I was treated very well when dropping off my car and when picking it up. Jessica was courteous and assisted me right away. More

by STYSOR32
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 04, 2025

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Was my 1st time there after buying the car a year ago. Had a very professional experience. Thank you. More

by ampster.bowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 03, 2025

Dealership Rating
Employee Rating

Very professional dealership. Have owned multiple Acura's. Sales/Service never disappoints. Service just completed Courtesy inspections on my MDX & RDX vehicles and completed Oil More

by 2WJONESJR
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Dec 04, 2025

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 02, 2025

Dealership Rating
Employee Rating

Very positive. Everyone was friendly and respectful. Services were explained and questions answered. All right More

by wendikeffer
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Dec 04, 2025

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 02, 2025

Dealership Rating
Employee Rating

As always, the service team provided excellent service and communication. Highly recommended to all, 5 stars. More

by gruy7th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

December 01, 2025

Dealership Rating
Employee Rating

Professional and very attentive to their customers. Looking forward to my next oil change. The complimentary car wash was a generous gesture. More

by shenna230
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

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