Jessica Goodale | Page 17

Cisco displayed Excellent Customer Service! It was truly a breath of fresh air. I have visited the dealership several times and some of the other Reps were Trash! It was truly a breath of fresh air. I have visited the dealership several times and some of the other Reps were Trash! More

by selenapalmer Verified Customer Verified Customer

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The team was extremely courteous, professional, knowledgeable, understanding, and kind. The service was fast and I like video that showed me a step by step of my vehicle check. I would recommend So knowledgeable, understanding, and kind. The service was fast and I like video that showed me a step by step of my vehicle check. I would recommend Southern Acura to anyone who takes pride in maintaining his/her vehicle. Looking forward to future visits! More

by missjasminewhite2073 Verified Customer Verified Customer

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Need to acknowledge when people walk in the front door not stand there and keep talking amongst themselves not stand there and keep talking amongst themselves More

by ANTHONYPORTER59 Verified Customer Verified Customer

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She was professional and very helpful, the espresso was lovely and the waiting chairs were comfy. lovely and the waiting chairs were comfy. More

by smchelsen Verified Customer Verified Customer

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I always receive quality service at Southern Acura. Everyone is so pleasant who works there. Everyone is so pleasant who works there. More

by ginabjones256 Verified Customer Verified Customer

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Outstanding Customer Service and Staff They care about your satisfaction and work and succeed in providing great customer service your satisfaction and work and succeed in providing great customer service More

by rwalkjr1 Verified Customer Verified Customer

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The service department displays great customer service! My truck was out of there in a timely fashion. My truck was out of there in a timely fashion. More

by PUDDIN917 Verified Customer Verified Customer

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The process couldn't have gone smoother. From the moment I made the appointment online to the moment I checked out. Thank you to the professional staff. From the moment I made the appointment online to the moment I checked out. Thank you to the professional staff. More

by EHAWKES0 Verified Customer Verified Customer

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Southern Acura of Newport News Virginia continues to perform excellent service at their temporary location just up the road. perform excellent service at their temporary location just up the road. More

by ralphurch Verified Customer Verified Customer

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The dealership is fine. I was extremely frustrated because I was not apprised of the temporary location. I drove more than an hour from my residence to get there only to fin I was extremely frustrated because I was not apprised of the temporary location. I drove more than an hour from my residence to get there only to find a closed building under construction. It took me a long while to find the temporary location. The number I dialed gave the wrong driving directions, I was literally going in the wrong direction. Since they have all my information, why did I get a phone call or a reminder notice of the appointment, or any advance, notice that my appointment would be in a different location. They had an appointment a couple of months ahead of time. They were expecting me to come. So frustrating! But the service to my car was good. More

by favoredbreh Verified Customer Verified Customer

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