Jessica Goodale | Page 18

Clean , responsive, quick turnaround. Jessica was very welcoming and informed me of the time, work, process and completion results. Great experience Jessica was very welcoming and informed me of the time, work, process and completion results. Great experience More

by JCDELOACH Verified Customer Verified Customer

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Kevin, Cisco, Brett, Jessica, and all of the technicians are the best service team ever! are the best service team ever! More

by john barker Verified Customer Verified Customer

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Great services when you can talk to a person. Polite and knowledgeable. Can’t wait until you move back to your original location Polite and knowledgeable. Can’t wait until you move back to your original location More

by ajaction11 Verified Customer Verified Customer

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Amazing customer service! Jessica communicated with me through the whole process! technician provided an informative video showing the issue. Jessica communicated with me through the whole process! technician provided an informative video showing the issue. More

by luckieone99 Verified Customer Verified Customer

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Southern Acura of Newport News is a professional establishment that does outstanding work and takes care of this customers. establishment that does outstanding work and takes care of this customers. More

by Melanie Davis Verified Customer Verified Customer

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they fixed a code error problem, and provided timely service. The complementary car wash was very much appreciated. service. The complementary car wash was very much appreciated. More

by michelleburnett0 Verified Customer Verified Customer

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The service department is fantastic! This is one one of the best dealerships I've dealt with. We will shop here for Acura's in the future because of the sales experience and the servic This is one one of the best dealerships I've dealt with. We will shop here for Acura's in the future because of the sales experience and the service department More

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Jessica was amazing. No fault of hers it took the delivery for parts to take forever, 3yrs and 5 months just to bring a air filter. What should have been simple turned No fault of hers it took the delivery for parts to take forever, 3yrs and 5 months just to bring a air filter. What should have been simple turned into a 4hr ordeal. I'd just ask for a little more clarity on time. More

by ROGERSES1 Verified Customer Verified Customer

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I’ve always had a great experience, I love how the tech sends a video. sends a video. More

by lorenzotinsley Verified Customer Verified Customer

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The temporary new location is very clean. I really like the fact that each representative have separate and private space. I love the lobby or the waiting area. The seats are very comfortable I really like the fact that each representative have separate and private space. I love the lobby or the waiting area. The seats are very comfortable and it was very clean and neat been enough space for all guests that were waiting for work to be done to sit comfortably and not crowded together. My car was fixed in a timely manner even though a few parts had to be ordered I still got an oil change and service review I got a full look over and I really think the team for all that they're doing to get me fixed in a timely prom matter. They made sure my car was in the driveway position and able to move up and down the road while the part that needs to be fixed was ordered. They kept me informed and up-to-date the whole process. More

by lyonsjermaine3 Verified Customer Verified Customer

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