Jessica Goodale
Assistant Service Manager
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
93 Reviews
Write a Review93 Reviews of Jessica Goodale
January 06, 2026
Jessica Goodale was excellent. She was prompt with getting me signed in and kept me informed of the status of my vehicle. Jessica was very pleasant and professional. While the deal She was prompt with getting me signed in and kept me informed of the status of my vehicle. Jessica was very pleasant and professional. While the dealership is great, the current renovations to the service department could be better identified. A 'Service Dept' sign on the shed facing the side street and/or main road would eliminate a lot of confusion. More
Other Employees Tagged: Jessica Goodale
December 30, 2025
Identified problem and fixed it in a timely manner. Everyone was polite and professional. I appreciated the diagnostic video that was sent. Everyone was polite and professional. I appreciated the diagnostic video that was sent. More
Other Employees Tagged: Jessica Goodale
December 29, 2025
Great customer service. Well taken care of and very fast service. I will be coming back Well taken care of and very fast service. I will be coming back More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
December 28, 2025
Received excellent Service. Very professional and considerate!Would not take my car anywhere.The whole team was incredible! Very professional and considerate!Would not take my car anywhere.The whole team was incredible! More
Other Employees Tagged: Brett Whitney, Cisco Lugo, Kevin Rafeek, Travis Battles
December 19, 2025
I would not go anywhere else for my vehicle. They are always happy and informative about the work. Thank You for always being there to keep my vertices running They are always happy and informative about the work. Thank You for always being there to keep my vertices running More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek , Ray the mechanic

