Jessica Goodale
Jessica Goodale at Southern Acura Newport News

Jessica Goodale | Page 3

Assistant Service Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
181 Reviews
4.9

181 Reviews

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181 Reviews of Jessica Goodale

April 11, 2026

Dealership Rating
Employee Rating

This is the place I always trust with my Acura. I just wish they would give military discounts. More

by Bobmcd1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 11, 2026

Dealership Rating
Employee Rating

It's a great place to have your Acura serviced at and any repairs that are needed. More

by sgtbuffalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 11, 2026

Dealership Rating
Employee Rating

Professional staff and service attentive to customer need care and service completed in timely manner! More

by MICHELLEMMATLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Miles

April 10, 2026

Dealership Rating
Employee Rating

Efficient, they go the extra mile I am going to say that you all do an excellent job. More

by ROSEGGARRETT
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

April 10, 2026

Dealership Rating
Employee Rating

Never come back to this dealership I don't have saying anything because service was poor and not recommended this dealership More

by bremen60
Recommend Dealer
No

Other Employees Tagged: Jessica Goodale

April 10, 2026

Dealership Rating
Employee Rating

I always have an excellent experience at the dealership I've never had an issue with the service department More

by STEVENS.JEREMY77
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

April 10, 2026

Dealership Rating
Employee Rating

I always have outstanding service at this service dealer location. Kevin and his team have outstanding customer service skills!! I have never had any issues. More

by Lisa.Taylor757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

April 05, 2026

Dealership Rating
Employee Rating

Awesome visit—perfect check-up for my ADX—nice people! Good service! Nice snack selection! More

by patford1945
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2026

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 03, 2026

Dealership Rating
Employee Rating

The service team especially Cisco are very helpful and knowledgeable. They understood what I needed to do and verified what my concerns were. More

by jaynway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

Apr 03, 2026

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 01, 2026

Dealership Rating
Employee Rating

Warm, friendly, everyone seems to like their jobs and have fun at work. Offers suggestions More

by elainwatson66
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Apr 02, 2026

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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