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Jessica Goodale

Overview Reviews (222) Inventory (111)

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Jessica Goodale

Jessica Goodale | Page 5

Assistant Service Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9

222 Reviews

Overview Reviews (222) Inventory (111)

4.9

222 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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222 Reviews of Jessica Goodale

April 30, 2026

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Employee Rating

Jessica is prompt and courteous - always a professional. She goes out of her way to assist and take care of her customers. She goes out of her way to assist and take care of her customers. More

by NCLYNN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Goodale

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May 01, 2026 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 27, 2026

Dealership Rating

Employee Rating

Great People were pleasant from scheduling to servicing and work was done in a timely fashion and work was done in a timely fashion More

by scanlanjustin85

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Goodale

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Apr 30, 2026 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 23, 2026

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Employee Rating

Kind and professional service and work done in a timely manner The cost of service was decently priced manner The cost of service was decently priced More

by KENDRA.CHRISTIAN07

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Goodale

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April 23, 2026

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Great service. Easy drop off and pick up. Jessica communicates quickly of what car needs fixed and timeline. Easy drop off and pick up. Jessica communicates quickly of what car needs fixed and timeline. More

by CROBS7220

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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April 23, 2026

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Employee Rating

Everyone is extremely helpful! Even when you don’t know how to operate your own car! Even when you don’t know how to operate your own car! More

by a.v.stanley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

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April 19, 2026

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Employee Rating

Jessica was a lot help and kept us in mind considering the protection coverage not being workable the protection coverage not being workable More

by ursuajony

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Goodale

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Apr 22, 2026 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 18, 2026

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Employee Rating

Kevin and the rest of the advisor team always greet me by name. The service team always have my vehicle done on time or earlier. name. The service team always have my vehicle done on time or earlier. More

by twstbrks1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

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April 17, 2026

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Employee Rating

They offer great service. Very personable. Waiting area very comfortable. Every person is very accommodating. Very personable. Waiting area very comfortable. Every person is very accommodating. More

by brendafranklin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

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April 17, 2026

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Employee Rating

Friendly This was our first visit with our car to get the oil changed all went well. oil changed all went well. More

by BFWOOD11

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Goodale

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April 17, 2026

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Employee Rating

Friendly This was our first visit with our car to get the oil changed all went well. oil changed all went well. More

by BFWOOD11

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Goodale

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Dealership Inventory (111 Vehicles)

2026 Acura ADX | new

$45,450

2026 Acura ADX

new

Urban Gray Pearl exterior

CVT

All-wheel Drive

$45,450

View Vehicle Details

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2022 Honda Pilot | used

$27,499

2022 Honda Pilot

used

Platinum White Pearl exterior

Automatic

Front-wheel Drive

$27,499

View Vehicle Details

View Details

2025 Acura Integra | used

$34,210

2025 Acura Integra

used

Silver exterior

CVT

Front-wheel Drive

$34,210

View Vehicle Details

View Details

2026 Acura Integra | new

$36,245

2026 Acura Integra

new

Solar Silver Metallic exterior

CVT

Front-wheel Drive

$36,245

View Vehicle Details

View Details

2026 Acura RDX | new

$52,750

2026 Acura RDX

new

Apex Blue Pearl exterior

Automatic

All-wheel Drive

$52,750

View Vehicle Details

View Details

2026 Acura MDX | new

$59,250

2026 Acura MDX

new

Green exterior

Automatic

Front-wheel Drive

$59,250

View Vehicle Details

View Details

View All Inventory